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Hilton Naples

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Hilton Naples

locationNaples, Naples Area - FL

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About Hilton NaplesAbout Hilton Naples

Location

This hotel is located in Naples, about 1 km from the beach.

Facility

The hotel has a lift and features 199 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, basketball, golf and horse riding. A wide range of sports are available, including water sports such as windsurfing, jet skiing, sailing and diving or, for a fee, water skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a steam bath, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Hilton Naples Amenities at Hilton Naples

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1528

Very Good

612

Average

196

Poor

66

Terrible

40

Recent Reviews: 2442

  • User:Stad4justice

    Trip type: Family

    Not worth the money

    rating22 Feb 2026

    I can’t believe this is rated 4 stars as I am shocked it isn’t closer to a 2-stars max. Very outdated, rooms smelled, my shower had patch work fixes that were not completed or done badly, shower water pressure was horrible and hot water took a good 5 minutes to turn on. This is not worth the sta unless you need a quick stay like a side of the road motel. Some staff were nice but most had an attitude and clearly do not like working in customer service. Jenna Saintil, Owner at Hilton Naples, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations.Your comments regarding the condition of the room, the odor, shower repairs, water pressure, and hot water delay are very concerning to us. This is certainly not the experience we aim to provide, and we sincerely apologize for the frustration this caused. Please know that your feedback has been shared with our maintenance and management teams so these matters can be reviewed and addressed promptly.We truly appreciate your honest feedback, as it helps us identify areas where we need to do better. We hope you might consider giving us another opportunity in the future to provide the stay you expected and deserve.Sincerely,Jenna SaintilFront Office Manager

  • User:purplekerri1

    Trip type: Couples

    Pleasant experience

    rating18 Feb 2026

    Just stayed for a few days. Ample seating around the pool and excellent restaurant on the premises. Beds very comfortable. Was disappointed that despite the sign in the lobby there was no live music in the restaurant on Tuesday apparently it is from Wednesday through the weekend. Jenna Saintil, Owner at Hilton Naples, responded to this review Dear Guest,Thank you for staying with us and for sharing your feedback. We’re so glad you enjoyed the comfortable beds, the ample seating around the pool, and our restaurant.We hope to welcome you back soon!Warm regards,Jenna SaintilFront Office Manager

  • User:MarciaLynn4

    Trip type: Couples

    Wonderful First Time Travelers to Naples

    rating15 Feb 2026

    First time visitors to Naples. This hotel is located well north of the downtown area and not on the beach. We were met with very friendly faces at the hotel while checking in and all the staff were helpful throughout our 5 days at the hotel. The pool area was on the smaller side, but we were out there every day and had lunch delivered to us from the hotel restaurant. There is a pool attendant who takes your order and delivers. Michael was so friendly and informative. The hotel also has a beach shuttle, but we were not interested. The concierge, Shrepsa, organized a trip to the Everglades for us and was also very helpful and friendly. Cheyenne from the front desk texted me regularly to make sure all was ok. We stayed in a typical king bedroom. It was adequate and clean. The bathrooms could use some updating but was ok for our trip. The hotel is located across from a very nice shopping center. One night we ate a Don Shula's, the restaurant in the hotel. I didn't come to Naples to eat in the hotel, but we had an outstanding dinner at the bar. The bartender was terrific and the atmosphere was so much fun at the bar. Also, there is ample parking with no extra fee. Note this hotel is located well north of the downtown Naples area. Better to take an Uber if you are traveling to that area. It is very congested and difficult to park. This location was well suited for our purposes. We would definitely return to this hotel. Jenna Saintil, Owner at Hilton Naples, responded to this review Dear Valued Guest,Thank you for sharing your experience during your first visit to Naples. We’re so pleased you enjoyed your stay and found our team friendly and helpful throughout.We’ll be sure to pass along your kind words to Michael, Shrepsa for organizing your Everglades trip, and Cheyenne for her thoughtful follow-up. It’s also wonderful to hear you had such a great dinner at Don Shula's and enjoyed the pool service and convenient location.We appreciate your feedback regarding the bathrooms and hope to welcome you back again soon!Warm regards,Jenna SaintilFront Office Manager

  • User:Nena P

    Trip type: Family

    Great Hotel in Naples

    rating31 Jan 2026

    This is a great hotel in Naples. Beautiful pool, friendly people, and great parking as well. This hotel is central to restaurants and attractions, and within walking distance to the beach. If you don’t want to walk, there is a cute beach shuttle. The hotel also has lovely landscaping, and the rooms are a good size. Jenna Saintil, Owner at Hilton Naples, responded to this review Dear Valued Guest,Thank you for the great review! We’re so happy you enjoyed our pool, friendly team, convenient location, and beach shuttle. We truly appreciate your kind words and hope to welcome you back soon!-Kind Regards,Jenna SaintilFront Office Manager

  • User:Virginia M

    Trip type: Family

    Lovely hotel

    rating17 Jan 2026

    We stayed at Hilton Naples because we were visiting family for my Uncle's 90th Birthday. This hotel is clean, friendly staff that go out of their way. Close to Fifth Avenue in Naples which is a hot spot with great stores and restaurants. Highly recommend this Hilton. Jenna Saintil, Owner at Hilton Naples, responded to this review Dear Virginia,Thank you for your kind review! We’re honored you chose Hilton Naples while celebrating such a special family milestone. We’re glad you enjoyed our friendly staff, clean hotel, and convenient location near Fifth Avenue. We truly appreciate the recommendation and hope to welcome you back soon!-Kind Regards,Jenna SaintilFront Office Manager

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