Sonesta Simply Suites Parsippany Morris Plains

Recent Reviews: 130

• User: Richie S

  Trip type: Couples

  No consideration for unanticipated illness!

  09 Dec 2024

  My wife and I booked three nights at this hotel. The morning of the first day of our reservation my wife tested positive for Covid. When I called the hotel early that morning to cancel our reservation I was told that I had to pay for one night. When I explained that the cancellation was due to a medical condition I was told it didn’t matter I still had to pay. As I just joined the Sonesta loyalty… Read moreMy wife and I booked three nights at this hotel. The morning of the first day of our reservation my wife tested positive for Covid. When I called the hotel early that morning to cancel our reservation I was told that I had to pay for one night. When I explaine… Read more

• User: s H

  Trip type: Solo travel

  Overall my stay was okay. However, it did not compare to the ES Sonesta in Maryland

  29 Jun 2024

  The property is clean and quiet. The staff was friendly and responsive.However, the appliances are not well maintained. Only one eye on the stove top worked and the refrigerator kept making this LOUD annoying noise. This location was formerly a Candlewood Suites. The building could use some maintenance. Chris Perren, General Manager at Sonesta Simply Suites Parsippany Morris Plains, responded t… Read moreThe property is clean and quiet. The staff was friendly and responsive.However, the appliances are not well maintained. Only one eye on the stove top worked and the refrigerator kept making this LOUD annoying noise. This location was formerly a Candlewood Suit… Read more

• User: M8683XRjustinel

  Trip type: Business

  Expensive, Noisy, Unfriendly

  28 Mar 2022

  Poor location. You could always see people smoking at the front door. Walls are thin, you could hear the next door talking. The hotel allows people to part at their rooms with open doors or at the back of the hotel at night. Poor facilities and services for the high price! Chris Perren, General Manager at Sonesta Simply Suites Parsippany Morris Plains, responded to this review Dear Guest,Than… Read morePoor location. You could always see people smoking at the front door. Walls are thin, you could hear the next door talking. The hotel allows people to part at their rooms with open doors or at the back of the hotel at night. Poor facilities and services for th… Read more

• User: Dahlia S

  Trip type: Business

  Weekend nightmare

  13 Oct 2020

  This review is only my experience after 3 weeks in this place. Not a good one.manager prefers work crews in the area opposed to single business people. Many things went wrong in my room as well as on the property however he always had some excuse. The straw that made me leave was that every weekend there were free for alls and no supervision. People would be drunk and smoking pot and noone in the… Read moreThis review is only my experience after 3 weeks in this place. Not a good one.manager prefers work crews in the area opposed to single business people. Many things went wrong in my room as well as on the property however he always had some excuse. The straw th… Read more

• User: mks4513

  Trip type: Business

  Relaxing trip / friendly staff

  04 Mar 2020

  I arrived on Monday night March 2nd at around 8 pm. The staff member behind the desk was helpful, quick and extremely friendly. Since it was work and sleep, I did not use any of the amenities offered by the hotel. I found the room to be comfortable and clean. Next time i need to stay in Morris County, I will look here first.I arrived on Monday night March 2nd at around 8 pm. The staff member behind the desk was helpful, quick and extremely friendly. Since it was work and sleep, I did not use any of the amenities offered by the hotel. I found the room to be comfortable and clean.… Read more