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Hyatt Regency Morristown

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Hyatt Regency Morristown

locationHistoric Downtown, Morristown - NJ

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About Hyatt Regency MorristownAbout Hyatt Regency Morristown

Location

This hotel is located in Morristown.

Facility

The hotel has a lift and features 256 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. Guests can browse a number of shops, including a supermarket. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and a steam bath. Activity coordinators organise an entertainment programme for adults and children. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hyatt Regency Morristown Amenities at Hyatt Regency Morristown

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

    • -

      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

578

Very Good

399

Average

309

Poor

182

Terrible

135

Recent Reviews: 1603

  • User:Deb H

    Trip type: Business

    Highly Recommend

    rating10 Apr 2026

    Great experience. Staff was friendly. Room was clean. Hotel is located walking distance from many dining options.Bruce in The Market always had hot coffee and a smile with his service. Would stay there again.

  • User:Janet W

    Trip type: Business

    Highly Recommended

    rating28 Mar 2026

    Beautiful hotel, excellent and friendly staff. I'd highly recommend staying here if visiting Morristown, NJ. I forgot my laptop power cord & they provided me one to use & saved the day! Hyatt Hotels and Resorts, Owner at Hyatt Regency Morristown, responded to this review Dear Janet W,Thank you so much for your kind words. We are delighted to hear you enjoyed the hotel and our team’s service, and we are especially glad we could help with the power cord when you needed it most. We truly appreciate the recommendation and look forward to welcoming you back to Hyatt Regency Morristown on your next visit.Warm regards,Janet

  • User:Veronica C

    Trip type: Business

    Poor Check In Experience

    rating15 Mar 2026

    Poor customer service. Even though the company that hired me took all the steps to book me ahead of time and have everything arranged appropriately, as soon as I got to the hotel from a late international flight, the hotel front desk representative informed me that the hotel had overbook and that I needed to go to another hotel. To be fair, they did arrange transportation to the other hotel, but I ended up sleeping only 3 hours before I had to get up and deliver a full day of training. I know Hyatt can do better and will love for them to elevate the custoemr service experience for other executives. Hyatt Hotels and Resorts, Owner at Hyatt Regency Morristown, responded to this review Hello Veronica,Thank you for sharing your experience with us. We’re truly sorry for the inconvenience caused by the overbooking and understand how frustrating that must have been after a long international flight. Your feedback is important and helps us continue to elevate the experience for all our guests. We appreciate you giving us the chance to improve and we hope to welcome you back for a much smoother stay.Best wishes,Macy

  • User:Daniel T

    Trip type: Business

    very unhappy

    rating05 Mar 2026

    They don't tell you about a $25 parking fee in advance. I was told by person who checked me in he was not going to charge me for parking until the next day as it may be waived. He charged me when I checked in. Hyatt Hotels and Resorts, Owner at Hyatt Regency Morristown, responded to this review Hello Daniel, thank you for taking time to share feedback on your recent stay at Hyatt Regency Morristown. I am sorry to hear that your stay did not meet expectations. Please send your stay information and a brief descriptions to: propertyreviews@hyatt.com. We would like the opportunity to make this right for you. We look forward to your future stays with Hyatt. Best Regards, Christi

  • User:K7670YZmaryf

    Trip type: Family

    Excellent service

    rating24 Feb 2026

    We stayed here on 2/22 during an incredibly stressful situation — my 86-year-old mother had fallen and broken her leg and needed surgery the next morning. With a storm (ahem, blizzard) approaching, we chose to stay close to the hospital. She was wheelchair-bound, and managing everything was not easy.The staff was extraordinary.A young man in the parking area immediately stepped in to help with all of our luggage. A manager (short blonde haircut) personally made sure we were settled and comfortable. The next morning, two security guards dropped what they were doing and kindly helped me get my mother safely into the car.Every interaction was warm, professional, and compassionate. In a very difficult moment, their team made all the difference.Truly grateful for the care and kindness we experienced here. Hyatt Hotels and Resorts, Owner at Hyatt Regency Morristown, responded to this review Hello K7670YZmaryf,Thank you so much for sharing this thoughtful review. We are truly honored that you chose to stay with us during such a stressful and emotional time, and we’re incredibly grateful to hear that our team was able to support you and your mother when you needed it most.It means so much to know that our staff—from the parking attendant who helped with your luggage, to the manager who ensured your comfort, to the security team who assisted you the next morning—provided the care, compassion, and professionalism you deserved. We will make sure each of them knows the impact they had on your stay.Navigating an emergency, especially with a loved one who is wheelchair‑bound, is never easy, and we’re glad we could offer even a small measure of relief and stability in the midst of such a difficult situation.Thank you again for your kind words. We hope your mother’s surgery went smoothly and that her recovery is steady and comfortable. Please don’t hesitate to reach out if we can support you in any way during future visits.Warm regards,RebeccaGuest Experience

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