Hyatt Place Miami Airport-West/Doral

Recent Reviews: 1626

• User: Lome D

  worst hotel experience ever!!!

  when we arrived our room was totally dirty. Each bed was dirty even the pullout sofa the bathroom has towels everywhere. There was towels all over the room floor had to wait another hour for a room. Once they transferred us to another room they barely cleaned that room. All they did was change the beds. They didn’t remove the trash or dirty dishes from their breakfast the floors were so dirty. I b… Read morewhen we arrived our room was totally dirty. Each bed was dirty even the pullout sofa the bathroom has towels everywhere. There was towels all over the room floor had to wait another hour for a room. Once they transferred us to another room they barely cleaned… Read more

• User: Shaker L

  Blood stains on the beds and couch cushions

  The first room that we stayed in was good until the key pad on the door stopped working. Reported it to the front desk and a staff member came to reprogram the key pad and we were able to get in to our room. The next day when we came back to the hotel, the key pad was not fixed and we were moved from room 517 to room 516. We had to cancel our dinner plans to switch rooms and to make sure that we d… Read moreThe first room that we stayed in was good until the key pad on the door stopped working. Reported it to the front desk and a staff member came to reprogram the key pad and we were able to get in to our room. The next day when we came back to the hotel, the key… Read more

• User: samanthabW7146QS

  An unpleasant stay due to the stench.

  I would not be staying here again. The unpleasant stench hit me from the elevator and carried through to the room. Had to put a towel under the door to mitigate it. The elevators are also outdated.I would not be staying here again. The unpleasant stench hit me from the elevator and carried through to the room. Had to put a towel under the door to mitigate it. The elevators are also outdated.

• User: Margo R

  Trip type: Family

  Items stolen

  I have stayed at Hyatt properties before, but after this experience, I will no longer feel comfortable staying with Hyatt.During my stay, I had a brand-new coffee maker and brand-new cups that were still inside an unopened box. The items were never placed in the trash, were not discarded, and were clearly not garbage. Despite this, the items disappeared from my room while I was still checked in.Wh… Read moreI have stayed at Hyatt properties before, but after this experience, I will no longer feel comfortable staying with Hyatt.During my stay, I had a brand-new coffee maker and brand-new cups that were still inside an unopened box. The items were never placed in t… Read more

• User: jlea79

  Trip type: Family

  Book elsewhere

  DO NOT BOOK HERE. This place is nothing like any Hyatt I have ever been to. It’s disgusting. Definitely more like a Motel 6. Do yourself a favor and book elsewhere. Breakfast was not good either. Sausage was dried up and potatoes were mushy. Just go somewhere else. Staff at front desk was nice, just room was not somewhere I felt comfortable falling asleep for fear of roaches, it’s that gross. J… Read moreDO NOT BOOK HERE. This place is nothing like any Hyatt I have ever been to. It’s disgusting. Definitely more like a Motel 6. Do yourself a favor and book elsewhere. Breakfast was not good either. Sausage was dried up and potatoes were mushy. Just go somewhere… Read more