Hotel Indigo Brickell
48+ photos
This hotel is located in Miami, approximately 5 km from the beach.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, golf, fishing and horse riding. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A wellness area with massage treatments is available at the hotel. Activity coordinators organise an entertainment programme for adults and children.
Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
145 SW 11TH STREET BUILDING 1
Check-in from 4:00 PM · check-out by 11:00 AM
Good
170 reviewsUser: Carrie W
Trip type: Business
This place is the worst - No hot water, terrible customer service
I can only classify this hotel as a fraud. I made a reservation for 3 nights for work. A month in advance of the trip, my work schedule changed and I only needed to stay for 2 nights. I attempted to change my reservation online and over the phone. Neither were…
User: Heidi I
Trip type: Business
Awful customer service
The worst customer service I ever encountered in my life. I tried to get an authorized charge reversed on my folio after I departed and wa back at home. It was impossible to find someone to talk to, then when I finally got someone to pick up, they told me they…
User: Zeba A
Trip type: Friends getaway
Experience
Enjoyed this hotel so much! Tonii and Marco were absolutely AMAZING. They helped me through a really tough situation and made me feel like family. I couldn’t thank them enough! They are really appreciated and should be nominated for leadership positions. I am…
User: Renee R
Trip type: Family
A Rare Hotel Experience Where Hospitality Still Feels Genuine
As someone who travels constantly, I’ve stayed in more hotels than I can count, and honestly, most of them make you feel like they’re doing you a favor just by letting you check in. Genuine hospitality has become rare.That’s why my experience at Hotel Indigo M…
User: jojolange
Trip type: Friends getaway
Probably the worst hotel I’ve ever stayed in. Rooms were dirty & dusty. The bar doesn’t open until 5:00. No pool towel
Dirty & dusty room with no pool towels. Hotel bar doesn’t open until 5:00. General Manager, Guest Services / Front Office at Hotel Indigo Miami Brickell by IHG, responded to this review We are truly sorry, Jojolange, that your experience with us left…
