Grand Beach Hotel Surfside West
30+ photos
This hotel warmly welcomes guests in Surfside/Miami Beach.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with projector and photocopier is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium.
Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.
9418 Collins Avenue
Check-in from 4:00 PM · check-out by 11:00 AM
Good
421 reviewsUser: Joel M
Trip type: Business
Poor Customer Service
very poor customer service. note polite more »
User: Mordi M
Trip type: Family
Air conditioners don’t work and nobody cares.
We stayed here during the Christmas holidays 2024. We were paying $800 US plus tax for our room per night. The room had no air conditioning did not work and... more »
User: joy b
Trip type: Family
Beware terrible no Air conditioning
Absolutely a terrible experience. The AC does not work in the hotel because they are built into the walls. The staff will actually tell you that it does not work.... more »
User: Cory B
Trip type: Family
THE WORST HOTEL EXPERIENCE OF OUR LIFE
This was the worst experience I have ever had at a hotel IN MY LIFE. The hotel has known issues with air conditions not working. We had to change rooms... more »
User: B B
Trip type: Family
Poor advertising
We were very disappointed to find out that the room we saw online doesn’t even exist at the hotel. The woman at the front desk was very gracious and understanding.... more »
