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Hotel Napoleon

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Hotel Napoleon

locationDowntown, Memphis - TN

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About Hotel NapoleonAbout Hotel Napoleon

Location

This hotel welcomes guests in Memphis.

Facility

English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services and facilities include a baggage storage service, a safe, room service, a conference room, a business centre, a fax machine and a banquet hall. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee).

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Napoleon Amenities at Hotel Napoleon

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

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      Hotel Safe

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      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

415

Very Good

109

Average

34

Poor

21

Terrible

34

Recent Reviews: 613

  • User:534bonnieb

    Trip type:

    lovely boutique experience.

    rating25 Aug 2025

    This is a lovely property with great staff -- especially Jerry in the cafe -- they are very helpful and assist with any issues whatsoever. The room was very clean and the property is beautiful...

  • User:kayrtravel

    Trip type:

    A Safety Risk in Plain Sight

    rating13 May 2025

    As a local who regularly visits this space, I was shocked and disturbed by recent activities. A front desk agent appeared to threaten a young woman and other hotel staff over a spilled soda. His...

  • User:loftissm

    Trip type:

    Clean quiet downtown hotel

    rating05 May 2025

    Once again we stayed at the Hotel Napoleon while in town for a Memphis Grizzlies game. It's in a very walkable location, parking is super easy and affordable, and the staff never fail to be welcoming...

  • User:petergU2682SL

    Trip type: Couples

    Magic in Memphis

    rating29 Apr 2025

    A great Hotel in Memphis!! So near to the centre of all the action in Beale St and surrounding areas, the staff at this Hotel were very good ! So attentive and polite, The girl on reception Lavi was...

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