Embassy Suites by Hilton Memphis East Germantown Area

45 +PHOTOS

47+ photos

Embassy Suites by Hilton Memphis East Germantown Area

Name: Embassy Suites by Hilton Memphis East Germantown Area
Address: 1022 S Shady Grove Rd, Memphis - TN, united-states
Telephone: 353818882077
Rating: 3.5

memphis tn, united states

About Embassy Suites by Hilton Memphis East Germantown Area

location

The hotel is nestled in a premier neighbourhood in the Poplar/Germantown area with easy access to I-240 and the East Memphis business sector. The Blues City, home of Graceland, FedEx Forum and Beale Street, is only a short drive away. The hotel is adjacent to the Regalia shopping centre and close to dozens of major businesses and attractions. Memphis International Airport is approximately 17 km away.

facility

The hotel welcomes guests in a 5-storey building with a lift and 219 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

A relaxing swim in the pool area and soothing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. Leisure activities and facilities at the hotel include a gym, billiards and callisthenics or, for a fee, golf.

meals

Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. A continental breakfast guarantees a great start to the day.

Amenities at Embassy Suites by Hilton Memphis East Germantown Area

Facilities (14)

Air conditioningLobbyShopsConference RoomInternet accessRoom ServiceLaundry ServiceElevator/ LiftLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Common Area (2)

Game RoomReception

General Services (4)

Luggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerFridgeTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (4)

Indoor PoolSwimming PoolGymEvents

Transfers (1)

Airport Transfers

Location

Airport Area, Memphis - TN, United States

1022 S Shady Grove Rd

Nearest airport18.5km

City centre19km

What's nearby

Nearest airport18.5km
City centre19km

Check-in from 4:00 PM · Check-out by 11:00 AM

Airport Area, Memphis - TN, United States

1022 S Shady Grove Rd

Nearest airport18.5km

City centre19km

What's nearby

Nearest airport18.5km
City centre19km

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.5

Good

26 reviews

Value
Rooms
Cleanliness
Service

Excellent14
Very Good1
Average1
Poor3
Terrible7

Recent Reviews: 26

User: Sherrye H
Trip type: Friends getaway
Golden Day
09 Sep 2026
I would like to commend Mikitia for the outstanding service that she provided me during my stay at the Embassy Suites Memphis. The rooms were spacious, clean and equipped with the amenities required to enjoy a pleasant stay. The hotel was nice and quiet, located in a safe area within walking distance to other eateries. They offered a managers welcome with beverages and snacks. The complimentary br… I would like to commend Mikitia for the outstanding service that she provided me during my stay at the Embassy Suites Memphis. The rooms were spacious, clean and equipped with the amenities required to enjoy a pleasant stay. The hotel was nice and quiet, locat…
User: Ronnie F
Trip type: Solo travel
Top notch customer service
14 Aug 2026
This three customer rep was amazing Mikitia Kristi and Shenile the customer service was amazing. Awesome great people made my stay and made me feel like I was. The President of the United States greeted me with a smile treated me like a person not a number. Make sure everything I needed and what I didn’t understand they made it clear where it was easy for me to enjoy my visit very professional wou… This three customer rep was amazing Mikitia Kristi and Shenile the customer service was amazing. Awesome great people made my stay and made me feel like I was. The President of the United States greeted me with a smile treated me like a person not a number. Ma…
User: Jan D
Trip type: Business
Loved it!
08 Aug 2026
My husband and I stay here for work. We always enjoy our stay. The staff is great, very welcoming!! The complimentary breakfast is fantastic, I mean if you can’t find something to eat…that’s on you, lol. Our housekeeper, Carolyn, did an AMAZING job with our room. Carolyn even made the pillow on the bed perfection!! Troy Dixon, General Manager at Embassy Suites by Hilton Memphis East Germantown… My husband and I stay here for work. We always enjoy our stay. The staff is great, very welcoming!! The complimentary breakfast is fantastic, I mean if you can’t find something to eat…that’s on you, lol. Our housekeeper, Carolyn, did an AMAZING job with our ro…
User: Marquita M
Trip type: Family
Poor customer service and significant, unjustified charges.
01 Aug 2026
User: Hunter H
Trip type: Business
Great customer service
19 Jul 2026
Had a pretty frustrating day and Shenile at the front desk was able to get me setup with the right room. Very thankful she helped me and was an absolute joy to speak with. -HH Troy Dixon, General Manager at Embassy Suites by Hilton Memphis East Germantown Area, responded to this review Thank you for taking the time to share this! We're so glad Shenile was able to turn a frustrating day around… Had a pretty frustrating day and Shenile at the front desk was able to get me setup with the right room. Very thankful she helped me and was an absolute joy to speak with. -HH Troy Dixon, General Manager at Embassy Suites by Hilton Memphis East Germantown A…

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy

What our customers say

Trustpilot