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The Westin Pasadena

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The Westin Pasadena

los angeles ca, united states

About The Westin Pasadena

location

This hotel welcomes guests in Pasadena.

facility

The hotel has a lift and features 350 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is a standard feature of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a games console, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel also offers snacks.

Amenities at The Westin Pasadena

Facilities

Air conditioningBar(s)Bicycle HireCaféCar ParkConference RoomDisability-friendlyGames roomGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsNewspaper kioskPetsRestaurant(s)Room ServiceShopsSmall supermarketTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Breakfast BuffetContinental BreakfastSet menu dinnerSet menu lunch

Sport/Entertainment

AerobicsChildren's EntertainmentGymJacuzziMassageNumber of PoolsOutdoor Pool(s)SaunaSun loungersSun terrace

Location

Map preview
Pasadena / San Gabriel Valley, Los Angeles - CA, United States

191 N Los Robles Ave

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.9

Good

1763 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent702
  • Very Good589
  • Average224
  • Poor132
  • Terrible116

Recent Reviews: 1763

  • User: Eric D

    Trip type: Business

    Upcharge City

    09 Jun 2026

    The rates are low because the pool is closed. They make up their profit with fees: $9 bottles of water in the room, a $29 burger delivered to the room ended up costing $60 after fees costs and tip. This did not include a drink. Parking is $30/day. If you’re tr…

  • User: Road67639626803

    Trip type: Family

    Customer Service Moved the Rating from 3 to 4.

    09 Jun 2026

    While my stay wasn't as good as it could have been, the follow-up from Vilinkumar Bhakta, the front office manager, upped the rating from 3 to 4 stars. There were several and specific issues that I brought to his attention, which I summarized: "I recommended t…

  • User: Roving25695276947

    Trip type: Business

    luxury feel for an affordable rate

    07 Jun 2026

    The highlight of the Westin Pasadena is the exceptionally comfortable beds. Ultimate level of coziness! The second wonderful feature is location--convenience is all there with walkable cafes and shopping. It's luxurious-feeling for the price. Everything was ve…

  • User: Barbara B

    Trip type: Friends getaway

    Pasadena place

    02 Jun 2026

    The property is very lovely and is in a good location. One can walk to restaurants and nice shops within 10-15 minutes. The property has been renovated and is currently undergoing a pool renovation. We ate in the restaurant for breakfast and the service was sp…

  • User: Dorina M

    Trip type: Couples

    Not very satisfactory

    31 May 2026

    We reserved Westin Pasadina through Expedia. I like eating breakfast at the hotel so I do not have to worry and think of other options and can start my day right away. So I specifically looked for the hotels with breakfast included. I know I can always find so…

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