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The Westin Bonaventure Hotel & Suites, Los Angeles

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The Westin Bonaventure Hotel & Suites, Los Angeles

locationDowntown, Los Angeles - CA

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About The Westin Bonaventure Hotel & Suites, Los AngelesAbout The Westin Bonaventure Hotel & Suites, Los Angeles

Location

The hotel is located in downtown Los Angeles in the heart of many attractions and is just a kilometre from the beaches.

Facility

Guests have a choice of 1354 rooms and 162 suites located in two 35-storey buildings with lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at The Westin Bonaventure Hotel & Suites, Los Angeles Amenities at The Westin Bonaventure Hotel & Suites, Los Angeles

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1018

Very Good

1398

Average

709

Poor

260

Terrible

215

Recent Reviews: 3600

  • User:Orlando G

    Trip type:

    great location - poor service

    rating27 Oct 2025

    I stayed at this hotel for a week for work and was initially excited about its great location, as it is within walking distance to nearby restaurants. Unfortunately, I was taken by surprise at the...

  • User:GuestK10

    Trip type:

    Terrible customer service

    rating17 Oct 2025

    Westin Bonaventure is rated 4 star but the experience I had was sub-par. The receptionist and the hotel manager were patronizing and unhelpful the entire interaction. I wasn't treated like a guest...

  • User:Jon C

    Trip type:

    New Destination Fees?!

    rating13 Oct 2025

    Pros: -Location is right in the heart of downtown LA -Usually pretty good value for a full service hotel in DTLA -Staff has always been friendly & helpful in our experience -Views: all the rooms...

  • User:Al A

    Trip type:

    First Class Downtown Hotel

    rating07 Oct 2025

    This is my 1st time staying in Downtown Los Angeles. It's right on South Figueroa Street between 4th & 5th Streets just off the 110 Freeway. The Westin Bonaventure is conveniently located to...

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