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Pacific Palms Resort

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Pacific Palms Resort

los angeles ca, united states

About Pacific Palms Resort

location

This hotel is located in Industry. The nearest airport is Los Angeles - International (LAX).

facility

The resort has a lift and features 292 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms.

sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the resort offers golf. Sport and leisure facilities at the resort include a gym and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

meals

Various dining options are available, including a restaurant, a dining room and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Pacific Palms Resort

Facilities

Air conditioningBar(s)Car ParkConference RoomDisability-friendlyHairdresserHotel SafeLaundry FacilitiesLaundry ServiceLiftsNewspaper kioskPetsRestaurant(s)Room ServiceShopsTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSafe Stay (AHLA)Sanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Sport/Entertainment

AerobicsGolfGymJacuzziMassageNumber of PoolsOutdoor Pool(s)SaunaSteam bathSun terrace

Location

Map preview
West Covina, Los Angeles - CA, United States

1 Industry Hills Pkwy

Check-in from 4:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.6

Good

801 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent295
  • Very Good194
  • Average124
  • Poor87
  • Terrible101

Recent Reviews: 801

  • User: Jenny G

    2 different experiences

    27 May 2026

    We have stayed at Pacific Palms a handful of times and enjoy our stay however something always happens.The first time we stayed, only two elevators were working and my husband ended up getting stuck in one for over an hour. This last time, a couple was issued…

  • User: Trip45428297835

    Lacking basic services

    24 May 2026

    This is overall a nice place, but there is no room service and no bellman to help with luggage. The staff at the restaurant, Red, was very rude when I called to place an order. A C, Owner at Pacific Palms Resort, responded to this review Hello Trip4542829…

  • User: Stephanie B

    Trip type: Couples

    A nice stay cation place

    05 May 2026

    The hotel staff was very nice. A C, Owner at Pacific Palms Resort, responded to this review Hello Stephanie,We are elated to learn that your visit was absolute perfection and we invite you to settle in again anytime.Sincerely,The Pacific Palms Resort Mana…

  • User: Curious50283103477

    Bad golf experience

    27 Apr 2026

    The hotel is ok, but the golf staff is not friendly at all. They will not allow my wife to ride with me although we are willing to pay for the cart fee. A C, Owner at Pacific Palms Resort, responded to this review Hello Curious50283103477,While we loved…

  • User: Kristin L

    This is NOT a luxury hotel.

    12 Apr 2026

    I've stayed in better motels. Forget about sharing a bed with another adult if you get a room with two doubles. They are twin+ beds. Shower never got hot. NO bell service. NO valet. Long check in lines. This is NOT a luxury hotel. A C, Owner at Pacific Palm…

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