DoubleTree by Hilton Hotel Jacksonville Riverfront

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76+ photos

DoubleTree by Hilton Hotel Jacksonville Riverfront

Name: DoubleTree by Hilton Hotel Jacksonville Riverfront
Address: 1201 Riverplace Boulevard, Jacksonville Area - FL, united-states
Telephone: 353818882077
Rating: 3.6

jacksonville area fl, united states

About DoubleTree by Hilton Hotel Jacksonville Riverfront

location

This hotel is located right in the heart of Jacksonville.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. 3 lifts and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view onto the street from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer is also provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including golf, a gym, billiards and aerobics. Entertainment options and leisure facilities include an entertainment programme and live music.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at DoubleTree by Hilton Hotel Jacksonville Riverfront

Facilities (13)

Air conditioningLobbyShopsConference RoomRoom ServiceLaundry ServiceGarageElevator/ LiftIroning servicesParkingSmoking roomsWifiEV Charging Station

Business Center and Conferences (1)

Business Center

Common Area (3)

Outdoor FurnitureReceptionSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (5)

Luggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerTVClosetRoom serviceToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolEvents

Location

City Area, Jacksonville Area - FL, United States

1201 Riverplace Boulevard

Nearest airport25.5km

City centre2.5km

What's nearby

City centre2.5km
Nearest airport25.5km

Check-in from 4:00 PM · Check-out by 11:00 AM

City Area, Jacksonville Area - FL, United States

1201 Riverplace Boulevard

Nearest airport25.5km

City centre2.5km

What's nearby

City centre2.5km
Nearest airport25.5km

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.6

Good

1698 reviews

Value
Rooms
Cleanliness
Service

Excellent694
Very Good312
Average223
Poor217
Terrible252

Recent Reviews: 1698

User: Danielle H
Trip type: Family
Amazing hotel and friendly staff
04 Apr 2026
We travel here with my family for baseball with Queens University and the entire staff always takes such great care of us. You can really feel the family oriented atmosphere. Latoya and Ezzy made a special effort to provide Easter bags to the kids and brought so much joy. Levore took great care of us keeping rooms crisp and clean and extremely friendly. I really cannot say enough wonderful things… We travel here with my family for baseball with Queens University and the entire staff always takes such great care of us. You can really feel the family oriented atmosphere. Latoya and Ezzy made a special effort to provide Easter bags to the kids and brought…
User: Dana T
Trip type: Business
Really bad
31 Mar 2026
Very bad rooms. So dated and unclean. I am shocked Hilton lets this place operate under its name. By far the worst I’ve seen. Dirty carpets, dirty bathroom, OMG It’s really bad. General Manager, Owner at Doubletree By Hilton Hotel Jacksonville Riverfront, responded to this review Dear Guest,We’re truly sorry to learn about your experience with us. Cleanliness and maintenance are key prioritie… Very bad rooms. So dated and unclean. I am shocked Hilton lets this place operate under its name. By far the worst I’ve seen. Dirty carpets, dirty bathroom, OMG It’s really bad. General Manager, Owner at Doubletree By Hilton Hotel Jacksonville Riverfront, r…
User: natoria s
Trip type: Solo travel
Amazing Ezzy
27 Mar 2026
I just want to point out the amazing server, Miss Ezzy, she’s such a beautiful energy and an amazing person. She made my breakfast experience so enjoyable from her wonderful smile to her beautiful personality. I had to wait for nothing. She made sure my drinks were topped off. Did an amazing job making sure I was taken care of thank you Ezzy. Stay blessed till next time. General Manager, Owner… I just want to point out the amazing server, Miss Ezzy, she’s such a beautiful energy and an amazing person. She made my breakfast experience so enjoyable from her wonderful smile to her beautiful personality. I had to wait for nothing. She made sure my drinks…
User: Latasha B
Trip type: Business
Very Disappointing Stay – Would Not Recommend
17 Mar 2026
I stayed at DoubleTree by Hilton Hotel Jacksonville Riverfront from March 13–15 while traveling with my daughter and son for a dance competition, and the experience was extremely disappointing.The hotel had a strong mold and mildew smell throughout. Cleanliness was clearly an issue—dirty carpets, an unclean pool, and a bathroom that needed repairs.Customer service was poor, with staff being rude a… I stayed at DoubleTree by Hilton Hotel Jacksonville Riverfront from March 13–15 while traveling with my daughter and son for a dance competition, and the experience was extremely disappointing.The hotel had a strong mold and mildew smell throughout. Cleanlines…
User: Zoe B
Trip type: Family
Dirty Room, Peeling Walls, and a Shower That Barely Worked
16 Mar 2026
We recently stayed at this DoubleTree and were extremely disappointed with the condition of the room.Paint was chipping off the walls throughout the room, which immediately made the space feel poorly maintained. The carpet around the AC unit was visibly dirty and stained, and the unit itself looked like it hadn’t been cleaned in a long time.The bathroom was also in rough shape. The wall material n… We recently stayed at this DoubleTree and were extremely disappointed with the condition of the room.Paint was chipping off the walls throughout the room, which immediately made the space feel poorly maintained. The carpet around the AC unit was visibly dirty…

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