Sheraton Indianapolis Hotel at Keystone Crossing



46+ photos
This hotel is located not far from the centre of Indianapolis.

8787 Keystone Crossing
Check-in from 3:00 PM · Check-out by 12:00 PM

8787 Keystone Crossing
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
1255 reviewsUser: GiantRobotArchitect
Trip type: Solo travel
Underappreciated GenCon Option
Stayed here for GenCon because I'll never get a downtown hotel room in the lottery. I think this is actually an underappreciated gem. It's a nicer hotel in a suburban area of Indy. If you can get over not being right downtown, you're in a nice quiet and clean good sized hotel with a secure parking garage and connected to a decent shopping mall with good dining options all around. Your family can s… Stayed here for GenCon because I'll never get a downtown hotel room in the lottery. I think this is actually an underappreciated gem. It's a nicer hotel in a suburban area of Indy. If you can get over not being right downtown, you're in a nice quiet and clean…
User: B4557ECkimh
Trip type: Family
Great staff, location and property
Really great hotel and fantastic location for shopping and amenities. Little details made this stay more enjoyable such as cookies in the afternoon and attention to detail by the great staff. The food was fantastic. We ordered room service and ate on site several times would like to shout out Blake and Christian the GM for great customer service and for enhancing our stay - we will be back and hig… Really great hotel and fantastic location for shopping and amenities. Little details made this stay more enjoyable such as cookies in the afternoon and attention to detail by the great staff. The food was fantastic. We ordered room service and ate on site seve…
User: michael r
Trip type: Family
A family reunion made more enjoyable by the staff
Great Great staff. Ben the Valet was a great help as I have a disability. He is great to be the first face you see when you arrive. Gabby the bartender took great care of us and Roberto and the young woman whose first name started with a K could not have been more helpful or welcoming in the cafe. Chris Bonfanti, General Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to… Great Great staff. Ben the Valet was a great help as I have a disability. He is great to be the first face you see when you arrive. Gabby the bartender took great care of us and Roberto and the young woman whose first name started with a K could not have been…
User: Matthew R
Trip type: Family
Short Visit - No Hot Water!
Overall, what you would expect from a Sheraton. Nice to have valet - which was always attentive. Checkin was done well and efficiently. Rooms are nicely appointed and overall pretty quiet. Bar area and dining are nice along with its service. Our only real issue was the morning of our departure - no hot water. This is our second stay at a Marriott property in a month with the same issue! Chris B… Overall, what you would expect from a Sheraton. Nice to have valet - which was always attentive. Checkin was done well and efficiently. Rooms are nicely appointed and overall pretty quiet. Bar area and dining are nice along with its service. Our only real issu…
User: jay7248
Trip type: Solo travel
Great breakfast service!
This was a kind of sad trip. Memorial service for my Aunt what had passed. However, I have stayed at tons of Marriott related hotels over the years. I wanted the thank Kiana in the restaurant for breakfasts. She and the morning crew did a spectacular job. Quick, efficient, always taking care of all the guests. Also, want to call out the bartender, unfortunately, I forgot his name! But he was quite… This was a kind of sad trip. Memorial service for my Aunt what had passed. However, I have stayed at tons of Marriott related hotels over the years. I wanted the thank Kiana in the restaurant for breakfasts. She and the morning crew did a spectacular job. Quic…
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