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Platinum Inn & Suites Willowbrook Houston

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Platinum Inn & Suites Willowbrook Houston

locationNorthWest, Houston - TX

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About Platinum Inn & Suites Willowbrook HoustonAbout Platinum Inn & Suites Willowbrook Houston

Location

This hotel warmly welcomes guests in Houston.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Parasols are available to guests. The hot tub in the pool area promises pure relaxation. A wellness area with a spa is available at the hotel.

Meals

A continental breakfast guarantees a great start to the day.

Amenities at Platinum Inn & Suites Willowbrook Houston Amenities at Platinum Inn & Suites Willowbrook Houston

  • Facilities

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      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

51

Very Good

36

Average

20

Poor

11

Terrible

13

Recent Reviews: 131

  • User:Renee S

    Trip type: Solo travel

    Sketch

    rating05 Jun 2025

    Things guaranteed in reservation were not available. I had to agree to mandatory “room service” daily before given a key - I was unable to opt out and did not feel safe leaving anything in my room. I...

  • User:Departure11889297439

    Trip type:

    TRASH & OVER TAX PEOPLE

    rating25 Sept 2024

    They over charge and feel like they be scamming people for extra ! And I saw roaches and smelled mold. If you are on your time of the month don’t come her because they will charge you if you have a...

  • User:Wardclo89

    Trip type: Family

    Mold and roaches

    rating28 Aug 2024

    If you are black don't come here they're incredibly racist the staff is rude there is roaches everywhere. Mold. Bed bugs. And the front desk lady is the rudest and almost made me forget Jesus. I'm...

  • User:GannonMatthews

    Trip type: Solo travel

    Invasion of privacy

    rating22 Jul 2023

    Staff sound be charged with breaking in and entering. I'm sure they do it alot, we'll this time they were caught and I refuse to just let this go because This type of behavior needs to be stopped and...

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