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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

locationHilo, Hawaii - The Big Island - HI

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About Hilo Hawaiian Hotel, Trademark Collection by WyndhamAbout Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Location

This welcoming hotel offers a stunning location right by the Hilo Bay coastline. It is an ideal starting point for exploring the many sightseeing attractions, such as Hawaii's volcanoes and the national park. In addition, the airport is 3 km away.

Facility

286 rooms are located on 8 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (for a fee) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. A variety of activities are available at the hotel, for example tennis and fishing or, for a fee, golf and horse riding. With jet skiing, canoeing, sailing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym and aerobics. The wellness area offers pure relaxation and includes a spa and a beauty salon. For a fee, massage treatments are available to guests.

Meals

Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilo Hawaiian Hotel, Trademark Collection by Wyndham Amenities at Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

1 km

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

21

Very Good

17

Average

10

Poor

7

Terrible

7

Recent Reviews: 62

  • User:Tamara B

    Trip type: Couples

    Roach-infested and needs overhaul

    rating13 Aug 2025

    We checked into room 448 and within the hour we saw a roach crawling on the ripped patio door curtain. The air conditioning wasn’t cooling well, but we initially thought it was because of the sun. We...

  • User:biancamL2732NH

    Trip type:

    Skip this hotel

    rating26 Jun 2025

    I had a very poor experience at this hotel. The service was unprofessional and inattentive from check-in to check-out. The room was not clean — there were stains on the sheets and the bathroom...

  • User:Bettyblue76

    Trip type:

    Very rude reception staff and bad communication - needs refurbishment!!

    rating28 May 2025

    Awful!! Staff very rude at reception. Room wasn't ready at 3pm on check-in and there was a big queue. I refused to queue again so asked to find different room, they did but not very helpful. Since...

  • User:vegassolotraveler

    Trip type: Couples

    Roadside Inn with Amazing Views and Staff

    rating10 May 2025

    The property is situated on a beautiful piece of land and the side bar was pretty cool, but the floors and the rooms need to be cleaned and remodeled. The air vents had what seemed to be years of...

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