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Grand Wailea, A Waldorf Astoria Resort

hawaii maui hi, united states

About Grand Wailea, A Waldorf Astoria Resort

location

This resort is located on Maui's beautiful sandy Wailea Beach, voted one of the best beaches in America. The centre of Kihei is only a 10-minute walk away and it is 30 minutes' walk to Kahului.

facility

rooms

sport

meals

Amenities at Grand Wailea, A Waldorf Astoria Resort

Facilities (19)

Air conditioning24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HirePlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (4)

Building Information (1)

Business Center and Conferences (1)

Common Area (4)

Distances (1)

Family and Kids (1)

General Services (6)

Hotel Type (1)

Hygiene (4)

Indoor Activities and Sports (1)

Meals (6)

Object Information (1)

Outdoor Activities and Sports (3)

Payment (1)

Room Facilities (8)

Security (1)

Shopping (1)

Sport/Entertainment (8)

Location

Map preview
Wailea, Hawaii - Maui - HI, United States

3850 Wailea Alanui Drive

Check-in from 4:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

9147 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent5062
  • Very Good1914
  • Average996
  • Poor657
  • Terrible518

Recent Reviews: 9147

  • User: Riley C

    Trip type: Couples

    Price inconsistent with service

    10 Apr 2026

    Currently staying with my wife at the resort, paying $900 per night. Overcrowded and understaffed is an understatement. The resort offers day passes to non-guests from other resorts, and as such there a no chairs to sit anywhere if you’re not to the pool before 10am. I was told I could only have 2 towels for my wife and I because they were running out, and I had to wait in line for 15 mins just to…

  • User: EleazarDeGraciaJr

    Trip type: Couples

    a 40th wife bday blast! and it delivered!

    07 Apr 2026

    I booked this resort for my wife's 40th birthday and I couldnt have scripted the location, the pools, spa, the beach, the food and the surreal sunset in the beach. Surprisingly this was a Costco package and it over exceeded my expectations with quality and the cost of the trip (airfare, car rental, resort (Napua Experience). This was a vacation to remember for life! We are still elated and talking…

  • User: Andy B

    Trip type: Couples

    What an experience!

    07 Apr 2026

    The Waldorf Astoria in Maui was incredible. The staff and the level of service was first class all the way. Going to Hawaii was a bucket list item for me. Simply put, this was one of the best trips we have ever taken. Malia was our concierge and she made our stay absolutely perfect. My girlfriend and I got engaged during our stay, and Malia helped with every single detail - from location recommend…

  • User: justanothertravelove

    Trip type: Family

    Worst place we have been to in the past 10 yrs

    06 Apr 2026

    Dont waste your time, money, or energy at this resort. The place is ran down. The staff is just completely unprofessional and untrained about hospitality. Will never return and we have been to Maui more than 7x in the past 5 yrs. We even stayed here for a month and have never encountered this level of incompetence and rudeness. General Manager, General Manager at Grand Wailea, A Waldorf Astoria…

  • User: Rose R

    Trip type: Family

    Awful servce. Run to Four Seasons or any other place

    06 Apr 2026

    Ok where do I even begin on how terrible the service is at this place? We are well traveled and even spent 11 nights at Atlantis last year...for the slides of course with our kids. We have only been here for 1 day out of 6, and the rudeness is intolerable. We just came from Kaanapali for a weeks stay and people were so welcoming/helpful. The place is pretty ran down. For the price, we are switchin…

What our customers say