Grand Wailea, A Waldorf Astoria Resort





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This resort is located on Maui's beautiful sandy Wailea Beach, voted one of the best beaches in America. The centre of Kihei is only a 10-minute walk away and it is 30 minutes' walk to Kahului.

3850 Wailea Alanui Drive
Check-in from 4:00 PM · Check-out by 12:00 PM

3850 Wailea Alanui Drive
Check-in from 4:00 PM · Check-out by 12:00 PM
Very Good
9147 reviewsUser: Riley C
Trip type: Couples
Price inconsistent with service
Currently staying with my wife at the resort, paying $900 per night. Overcrowded and understaffed is an understatement. The resort offers day passes to non-guests from other resorts, and as such there a no chairs to sit anywhere if you’re not to the pool before 10am. I was told I could only have 2 towels for my wife and I because they were running out, and I had to wait in line for 15 mins just to… Currently staying with my wife at the resort, paying $900 per night. Overcrowded and understaffed is an understatement. The resort offers day passes to non-guests from other resorts, and as such there a no chairs to sit anywhere if you’re not to the pool befor…
User: EleazarDeGraciaJr
Trip type: Couples
a 40th wife bday blast! and it delivered!
I booked this resort for my wife's 40th birthday and I couldnt have scripted the location, the pools, spa, the beach, the food and the surreal sunset in the beach. Surprisingly this was a Costco package and it over exceeded my expectations with quality and the cost of the trip (airfare, car rental, resort (Napua Experience). This was a vacation to remember for life! We are still elated and talking… I booked this resort for my wife's 40th birthday and I couldnt have scripted the location, the pools, spa, the beach, the food and the surreal sunset in the beach. Surprisingly this was a Costco package and it over exceeded my expectations with quality and the…
User: Andy B
Trip type: Couples
What an experience!
The Waldorf Astoria in Maui was incredible. The staff and the level of service was first class all the way. Going to Hawaii was a bucket list item for me. Simply put, this was one of the best trips we have ever taken. Malia was our concierge and she made our stay absolutely perfect. My girlfriend and I got engaged during our stay, and Malia helped with every single detail - from location recommend… The Waldorf Astoria in Maui was incredible. The staff and the level of service was first class all the way. Going to Hawaii was a bucket list item for me. Simply put, this was one of the best trips we have ever taken. Malia was our concierge and she made our s…
User: justanothertravelove
Trip type: Family
Worst place we have been to in the past 10 yrs
Dont waste your time, money, or energy at this resort. The place is ran down. The staff is just completely unprofessional and untrained about hospitality. Will never return and we have been to Maui more than 7x in the past 5 yrs. We even stayed here for a month and have never encountered this level of incompetence and rudeness. General Manager, General Manager at Grand Wailea, A Waldorf Astoria… Dont waste your time, money, or energy at this resort. The place is ran down. The staff is just completely unprofessional and untrained about hospitality. Will never return and we have been to Maui more than 7x in the past 5 yrs. We even stayed here for a mont…
User: Rose R
Trip type: Family
Awful servce. Run to Four Seasons or any other place
Ok where do I even begin on how terrible the service is at this place? We are well traveled and even spent 11 nights at Atlantis last year...for the slides of course with our kids. We have only been here for 1 day out of 6, and the rudeness is intolerable. We just came from Kaanapali for a weeks stay and people were so welcoming/helpful. The place is pretty ran down. For the price, we are switchin… Ok where do I even begin on how terrible the service is at this place? We are well traveled and even spent 11 nights at Atlantis last year...for the slides of course with our kids. We have only been here for 1 day out of 6, and the rudeness is intolerable. We…
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