Red Roof Inn Hartford - New Britain

Recent Reviews: 655

• User: Alexander M

  Trip type: Couples

  Not Trying to be Clever - This Place is Dangerous

  Absolute trash, the upkeep and the people who work there.The room looked like it had been cleaned with a dirty sock, and the bathtub/shower might as well have had a sign that said "Please enjoy your complimentary skin infection." The whole lobby reeked of weed and cigarettes, and when I spied a dog in the corner, I thought, "That's nice, they allow animals!" But it turns out what I thought was bag… Read moreAbsolute trash, the upkeep and the people who work there.The room looked like it had been cleaned with a dirty sock, and the bathtub/shower might as well have had a sign that said "Please enjoy your complimentary skin infection." The whole lobby reeked of weed… Read more

• User: Dream59857009090

  Trip type: Family

  Sam helped me in a-dire time in need I appreciate it. She had great customer service with a smile

  Sam helped me in a time of need made me laugh and she even helped me get some reward points deff recommend! she works with you I instead of just trying to get your dollar Madison Velian, Marketing at Red Roof Inn Hartford - New Britain, responded to this review Dear Dream59857009090,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hartford - N… Read moreSam helped me in a time of need made me laugh and she even helped me get some reward points deff recommend! she works with you I instead of just trying to get your dollar Madison Velian, Marketing at Red Roof Inn Hartford - New Britain, responded to this re… Read more

• User: Amy F

  Trip type: Couples

  Great hard working staff

  The Manager Erika has really worked hard to fix the problems here. We appreciate her and the staff Devin, Samantha,Jenn,etc.. the security guards are the Best ! The maintenance and housekeeping are very friendly and work very hard. I appreciate this staff for all of their devotion and dedication to their jobs & making improvements here at the hotel Madison Velian, Marketing at Red Roof Inn… Read moreThe Manager Erika has really worked hard to fix the problems here. We appreciate her and the staff Devin, Samantha,Jenn,etc.. the security guards are the Best ! The maintenance and housekeeping are very friendly and work very hard. I appreciate this staff for… Read more

• User: Stacy C

  Trip type: Couples

  Sam at the front desk..

  My room is fine, it’s quiet. My one and only complaint is getting clean towels. I’ve already asked 3 times.. hopefully I’ll get them tomorrow. However, Sam at the front desk was great! She helped me get a lower rate and signed me up for rewards which I really appreciate! Thank you Sam! You’re the best! Madison Velian, Marketing at Red Roof Inn Hartford - New Britain, responded to this review… Read moreMy room is fine, it’s quiet. My one and only complaint is getting clean towels. I’ve already asked 3 times.. hopefully I’ll get them tomorrow. However, Sam at the front desk was great! She helped me get a lower rate and signed me up for rewards which I really… Read more

• User: Margaret M

  Trip type: Family

  Jennifer at the front desk was always there when I had questions or needed help. She even remembered my name. 😊

  Jennifer at the front desk of the Red Roof in New Britain CT was the kindest host I ever had. She never made me wait extremely helpful . So far the best hotel employee I ever had . Madison Velian, Marketing at Red Roof Inn Hartford - New Britain, responded to this review Dear X851xymargaretm,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Har… Read moreJennifer at the front desk of the Red Roof in New Britain CT was the kindest host I ever had. She never made me wait extremely helpful . So far the best hotel employee I ever had . Madison Velian, Marketing at Red Roof Inn Hartford - New Britain, responded… Read more