Holiday Inn Grand Rapids - Airport





27 +PHOTOS



29+ photos
This hotel is located in Kentwood.

3063 Lake Eastbrook Blvd SE
Check-in from 3:00 PM · Check-out by 12:00 PM

3063 Lake Eastbrook Blvd SE
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
282 reviewsUser: 561laurim
Trip type: Couples
Quiet location
This hotel is located in a very quiet area, not too far from shopping area. I misread the description, when I saw “breakfast available”, it didn’t occur to me it was the same as “free breakfast”. Wee, now I know. The attached restaurant served breakfast according to the front desk, and we were told it was about $13/person. We chose not to have breakfast there. The room was clean. The wallpaper was… This hotel is located in a very quiet area, not too far from shopping area. I misread the description, when I saw “breakfast available”, it didn’t occur to me it was the same as “free breakfast”. Wee, now I know. The attached restaurant served breakfast accord…
User: thedaywetravel
Trip type: Family
Old, unmaintained hotel! Stay if you must!
Pros: the location is near a major shopping area and the Grand Rapids Airport. There is also a complimentary shuttle that picks you up and drops you off at the airport. Free parking on hotel grounds.Front desk agent Sebastian: professional, hospitable, and easy to talk to.Cons: this hotel is dated period. The carpeting throughout the entire hotel has seen better days. As you walk from the lobby pa… Pros: the location is near a major shopping area and the Grand Rapids Airport. There is also a complimentary shuttle that picks you up and drops you off at the airport. Free parking on hotel grounds.Front desk agent Sebastian: professional, hospitable, and eas…
User: crew480
Trip type: Friends getaway
Awesome Customer Service!
We had placed our reservation through Park, Sleep, Fly and were pleasantly surprised with this Holiday Inn! The front desk staff was incredibly helpful and courteous, the shuttle driver was very nice and had already found the book that we left in the van, when we called the front desk, they already had it waiting for us to call to hold it. The rooms were very spacious and had coffee pods for the m… We had placed our reservation through Park, Sleep, Fly and were pleasantly surprised with this Holiday Inn! The front desk staff was incredibly helpful and courteous, the shuttle driver was very nice and had already found the book that we left in the van, when…
User: Aaron B
Trip type: Solo travel
Awful experience
Haven’t received my $100 deposit back, it’s been well over a week and I left the room in the same shape as i entered it minus bed not being made plus some trash. Heat didn’t even work in the room either plus the sink drain took insanely long to drain. Parking lot was awful too on top of it, stay away from this place if you want a good stay. IHG Service, Owner at Holiday Inn Grand Rapids - Airpo… Haven’t received my $100 deposit back, it’s been well over a week and I left the room in the same shape as i entered it minus bed not being made plus some trash. Heat didn’t even work in the room either plus the sink drain took insanely long to drain. Parking…
User: mamamarz
Trip type: Couples
Ended up here thanks to a voucher from AA and loved it
Due to delayed and cancelled flights, we ended up in Grand rapids instead of Traverse City and American airlines gave us a voucher for the holiday inn. Once we landed, I called the hotel and they had a shuttle to us within 5 minutes. The young lady at the desk was extremely friendly and helpful for our check in. We put our luggage away and went to eat at the restaurant in the hotel. The restaurant… Due to delayed and cancelled flights, we ended up in Grand rapids instead of Traverse City and American airlines gave us a voucher for the holiday inn. Once we landed, I called the hotel and they had a shuttle to us within 5 minutes. The young lady at the desk…
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