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Westgate Smoky Mountain Resort & Spa

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Westgate Smoky Mountain Resort & Spa

locationGatlinburg, Gatlinburg - TN

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About  Westgate Smoky Mountain Resort & SpaAbout Westgate Smoky Mountain Resort & Spa

Location

Nestled at the heart of the beautiful Smoky Mountains, the resort is set on an area of 70 acres, adjacent to the Great Smoky Mountains National Park. In addition to this, the resort provides guests with convenient access to both Gatlinburg and Pigeon Forge attractions. Dollywood can be reached in around 10 minutes by car, while Ripley's Aquarium of the Smokies is about a 5-minute drive from the resort.

Facility

The 219 rooms and 29 studios have a pleasant, inviting atmosphere. 190 villas/houses offer even more space and comfort. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station, dishwasher and oven. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

The pool complex, which includes 2 outdoor and indoor pools, is ideal for exercise and active relaxation. Little swimmers can splash around in the children's swimming area. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, crazy golf, golf and horse riding are available. Water sports enthusiasts can enjoy water aerobics and aquafit. Sport and leisure facilities at the resort include a gym, table tennis and billiards. A spa, a sauna and massage treatments are available in the wellness area. Guests of all ages have the opportunity to enjoy an entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a dining room, a café, a bar and a pub. A continental breakfast buffet and a set lunch menu are served every day.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Westgate Smoky Mountain Resort & Spa Amenities at Westgate Smoky Mountain Resort & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu lunch

  • Sport/Entertainment

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      Aqua aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

3.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1423

Very Good

749

Average

501

Poor

329

Terrible

552

Recent Reviews: 3554

  • User:Venture53935948533

    Trip type: Solo travel

    time share was not a fun experience

    rating26 Jun 2026

    I got roped into going to one of those time share type things, was promised a bunch of stuff, told them that I was short on time and the lady... more »
  • User:Happiness32320643591

    Trip type: Family

    The Good and the bad.

    rating26 Jun 2026

    We have stayed here several times. This time we were in 6000. Our room was a smaller unit, thats fine, but the bathroom in those units are tight. The door... more »
  • User:Larry M

    Trip type: Family

    Bad treatment

    rating26 Jun 2026

    A manager treated us terrible. High pressure sales tactics. I messaged corporate, but honestly expect a reply. more »
  • User:Marc L

    Trip type: Family

    One great vacation spot.

    rating26 Jun 2026

    Awesome service at the resort from maintenance to the waiter at the southern comfort restaurant. The views at the top were beautiful. Our concierge was the best at the resort.... more »
  • User:Denise M

    Trip type: Family

    8 people. The good the bad and the ugly.

    rating26 Jun 2026

    Stayed a week. 8 of us late May. 4 kids and 4 adults (two in 80s) General complaints 1. pools too small for number of people staying here 2. No... more »

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