The Brown Palace Hotel and Spa, Autograph Collection

Recent Reviews: 2780

• User: Addy C

  Trip type: Business

  Historic gem

  Historic hotel – great location, walking distance from many restaurants. About 30+ min from Denver airport. Room always kept clean. Amenities include mini-fridge and coffee maker. No microwave. Bed was very comfortable. Nice closet space. They have smaller meeting rooms on the 2nd floor (check out the website to hear the story about each room) – the ballrooms are located across the skybridge at th… Read moreHistoric hotel – great location, walking distance from many restaurants. About 30+ min from Denver airport. Room always kept clean. Amenities include mini-fridge and coffee maker. No microwave. Bed was very comfortable. Nice closet space. They have smaller mee… Read more

• User: 813kellyf

  Trip type: Couples

  No. Just no.

  I booked for a weekend get away for my husband’s birthday and our wedding anniversary. I booked, and paid for a king room. I booked at both restaurants, we even foolishly tipped the man who checked us in hoping for anything special they could provide. What an unbelievable waste of money and time. Our room was teeny with a queen bed. The man at check in didn’t even bother to tell us we couldn’t get… Read moreI booked for a weekend get away for my husband’s birthday and our wedding anniversary. I booked, and paid for a king room. I booked at both restaurants, we even foolishly tipped the man who checked us in hoping for anything special they could provide. What an… Read more

• User: D B

  Trip type: Couples

  Don’t bother

  When told they allowed pets, we were thrilled. They told us there was a pet deposit that would be refunded if there was no damage. There is no damage, but because someone complained about the dog barking, they refused to give us the damage deposit back. A bunch of really brilliant people to go knock on the door…only to make the dog bark. Never mind the party being thrown across the hall. Don’t hav… Read moreWhen told they allowed pets, we were thrilled. They told us there was a pet deposit that would be refunded if there was no damage. There is no damage, but because someone complained about the dog barking, they refused to give us the damage deposit back. A bunc… Read more

• User: Billie D

  Trip type: Business

  Stunning hotel

  From the moment I walked into the hotel I was in love. The beauty of the atrium, the room and its history, the food in the Ships Tavern was outstanding. The people who worked there went out of their way to make sure that we were happy with the hospitality. Estella in room service was such a ray of sunshine each morning we felt like we were leaving family when it was time to go. I am usually anxiou… Read moreFrom the moment I walked into the hotel I was in love. The beauty of the atrium, the room and its history, the food in the Ships Tavern was outstanding. The people who worked there went out of their way to make sure that we were happy with the hospitality. Est… Read more

• User: leiladablan

  Trip type: Business

  Horrible service!

  originally ended up writing a five-star review for my stay because the property itself was beautiful, but unfortunately my experience at the end completely changed my perspective.On the last day of my stay, there was a miscommunication regarding our reservation extension through our company. Instead of trying to understand the situation, Tatiana at the front desk and another young lady gave me onl… Read moreoriginally ended up writing a five-star review for my stay because the property itself was beautiful, but unfortunately my experience at the end completely changed my perspective.On the last day of my stay, there was a miscommunication regarding our reservatio… Read more