Holiday Inn Express Denver Downtown



30+ photos
This charming hotel enjoys an outstanding location in the heart of Denver, only one block from the 16th street Mall. Restaurants and bars are also to be found in the vicinity, for example in the neighbouring, luxurious Brown Palace Hotel.

1715 Tremont Place
Check-in from 3:00 PM · Check-out by 11:00 AM

1715 Tremont Place
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
957 reviewsUser: Dstacy2569
Trip type: Friends getaway
Worst Hotel Experience in my lifetime.
DO NOT STAY HERE!!! AC doesn't work. When I went to front desk to complain, they stated maintenance would be up to fix. Their idea of a fix.....leaving a box fan in the room. Went down the next morning and the gentleman at the front desk was extremely rude, stated that since I booked through a 3rd party they would have to help me. SERIOUSLY, I am at the hotel right now and there is NO AC what exac… DO NOT STAY HERE!!! AC doesn't work. When I went to front desk to complain, they stated maintenance would be up to fix. Their idea of a fix.....leaving a box fan in the room. Went down the next morning and the gentleman at the front desk was extremely rude, st…
User: Debbie M
Trip type: Couples
No hot water
Mostly a decent experience. But the water was lukewarm. We couldn’t take a shower. The sink was tiny. Everything else was adequate for one night. IHG Service, Owner at Holiday Inn Express Denver Downtown by IHG, responded to this review Hi Debbie M,We appreciate you choosing our Holiday Inn Express Denver Downtown for your leisure stay. Thank you for taking the time to share your feedback. We… Mostly a decent experience. But the water was lukewarm. We couldn’t take a shower. The sink was tiny. Everything else was adequate for one night. IHG Service, Owner at Holiday Inn Express Denver Downtown by IHG, responded to this review Hi Debbie M,We app…
User: Guide24534709446
Trip type: Family
Too Cold for Comfort
Easily the most uncomfortable hotel stay I have ever experienced at Holiday Inn Express Denver Downtown by IHG. From check-in, I was informed I would not be able to control the room temperature and would need to rely on the front desk for adjustments. My room was extremely cold upon arrival, and repeated attempts to reach the front desk went unanswered. I went downstairs to report the issue and wa… Easily the most uncomfortable hotel stay I have ever experienced at Holiday Inn Express Denver Downtown by IHG. From check-in, I was informed I would not be able to control the room temperature and would need to rely on the front desk for adjustments. My room…
User: Spencer O
Trip type: Family
Poor experience
We didn’t have hot water for the shower. When we brought it up to front desk they said we needed to flush the toilet to get hot water to work. They should have discounted our stay. They knew this was an issue and didn’t mention it when we checked in. IHG Service, Owner at Holiday Inn Express Denver Downtown by IHG, responded to this review Hi Spencer O,Thank you for choosing to stay at our Ho… We didn’t have hot water for the shower. When we brought it up to front desk they said we needed to flush the toilet to get hot water to work. They should have discounted our stay. They knew this was an issue and didn’t mention it when we checked in. IHG Se…
User: Dora C
Trip type: Business
Did not honor guaranteed reservation; tried to move me to another hotel 35 minutes away!!
Hotel was overbooked and tried to tell me I was rebooked for another holiday inn 35 minutes away!! And, I would have to cover the cost of a cab there myself. Completely ridiculous. There was no manager on site to deal with this. They did not offer to comp the room. They said maybe the other hotel would give me something free to make up for the cab ride. What?! IHG Service, Owner at Holiday Inn… Hotel was overbooked and tried to tell me I was rebooked for another holiday inn 35 minutes away!! And, I would have to cover the cost of a cab there myself. Completely ridiculous. There was no manager on site to deal with this. They did not offer to comp the…
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