Tru by Hilton Dallas Downtown Market Center

Recent Reviews: 108

• User: Dreamer20626644936

  Trip type: Business

  One of My Favorite Stays in Dallas

  26 May 2026

  Really enjoyed my stay at Tru by Hilton Dallas Market Center. The staff made the whole experience even better, everyone was genuinely friendly, helpful, and welcoming from check-in to check-out. You can tell they actually care about guests having a good stay.The rooftop bar was definitely a highlight too. Great atmosphere, nice views, and just a cool place to relax at the end of the day. Between t… Read moreReally enjoyed my stay at Tru by Hilton Dallas Market Center. The staff made the whole experience even better, everyone was genuinely friendly, helpful, and welcoming from check-in to check-out. You can tell they actually care about guests having a good stay.T… Read more

• User: Ryan W

  Trip type: Family

  Very rude front desk

  19 Mar 2026

  I had a very frustrating and disappointing experience with this hotel. I booked a two-night stay but accidentally selected the wrong dates due to issues with the app repeatedly changing the month. While I take responsibility for the booking mistake, what followed was completely unacceptable.When I called the front desk to explain the situation, I was greeted rudely. The staff member I spoke with s… Read moreI had a very frustrating and disappointing experience with this hotel. I booked a two-night stay but accidentally selected the wrong dates due to issues with the app repeatedly changing the month. While I take responsibility for the booking mistake, what follo… Read more

• User: jamie l

  Trip type: Business

  Wonderful staff, clean , good location for Dallas Merket

  21 Oct 2025

  Great hotel. Clean, wonderful staff. It is noisy but of course it is right by the freeway so can't help road noise. Room did have a white noise machine so no problem! Daija and Samary at front desk were amazing. Super efficient and friendly. Will stay again for sure. Veey nice bar with amazing outdoor space and skyline views. Price was also very reasonableGreat hotel. Clean, wonderful staff. It is noisy but of course it is right by the freeway so can't help road noise. Room did have a white noise machine so no problem! Daija and Samary at front desk were amazing. Super efficient and friendly. Will stay again fo… Read more

• User: Kali M

  Trip type: Business

  Great Stay for Group Travel

  09 Oct 2025

  A few weeks ago, I worked with the Director of Sales to coordinate +10 rooms for a three-day corporate stay. My experience with Erin was excellent from start to finish!! She was very accommodating, even when I needed a last minute room adjustment and/or late check-outs due to flight plans.Our group is a very active group, and the hotel was within walking distance of the conference, which made logi… Read moreA few weeks ago, I worked with the Director of Sales to coordinate +10 rooms for a three-day corporate stay. My experience with Erin was excellent from start to finish!! She was very accommodating, even when I needed a last minute room adjustment and/or late c… Read more

• User: Herschelle T

  Trip type: Family

  Best Bang for Your Buck

  19 Sep 2025

  Went to TX for the first time for a concert at the AA Center and took my time reading reviews and comparing other affordable hotels. I even had to cancel Springhill after reading a bad review that was non negotiable. Needless to say, I am glad I chose TRU and will be coming back again.Pros:- clean room and hotel. I didn’t see any bugs- friendly and nice front desk - about 20 mins walk to the AA Ce… Read moreWent to TX for the first time for a concert at the AA Center and took my time reading reviews and comparing other affordable hotels. I even had to cancel Springhill after reading a bad review that was non negotiable. Needless to say, I am glad I chose TRU and… Read more