DoubleTree Dallas - Richardson
48 +PHOTOS
50+ photos
This hotel warmly welcomes guests in Richardson.
1981 N Central Expy
Check-in from 3:00 PM · Check-out by 11:00 AM
1981 N Central Expy
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
1158 reviewsUser: hellogoodbye_7
Trip type: Business
Nasty. Not Hilton standards
As a Hilton Honors member, this property is a disgrace to the Hilton name. The hotel is an old, tired property that feels like a small family run hostel more than a major name brand hotel. The lobby feels like a cross between a warehouse and a car dealership. There is a sad bar plopped right in the middle of the vast gray walls with peeling paint, bathroom doors hanging on by two screws and furnis… As a Hilton Honors member, this property is a disgrace to the Hilton name. The hotel is an old, tired property that feels like a small family run hostel more than a major name brand hotel. The lobby feels like a cross between a warehouse and a car dealership.…
User: codyh44
Trip type: Business
Poor service
Booked for a work trip with my wife. Due to a family emergency, we unexpectedly needed to bring kids with us. We were still over 48 hours before check in time , but the reservation was a simiflex requiring 3 days for cancellation. The hotel manager was not understanding at all and offered no concessions or anything. We simply needed to cancel or modify the registration for a room or hotel that cou… Booked for a work trip with my wife. Due to a family emergency, we unexpectedly needed to bring kids with us. We were still over 48 hours before check in time , but the reservation was a simiflex requiring 3 days for cancellation. The hotel manager was not und…
User: Genevieve N
Trip type: Business
Hilton Employee’s Idea of Family
I am a loyal Hilton Gold Member and hold a Hilton CC. I recently had a stay reserved at this hotel. I had a family emergency arise and had to fly home early from my work week. I called the front desk manager, Fitz, to help cancel my reservation and discussed waiving the fee due to the circumstances and the fact that I’m a loyal Hilton member who stays at Hiltons weekly, if not daily. Fitz informed… I am a loyal Hilton Gold Member and hold a Hilton CC. I recently had a stay reserved at this hotel. I had a family emergency arise and had to fly home early from my work week. I called the front desk manager, Fitz, to help cancel my reservation and discussed w…
User: Patty H
Not one of our better experience w/ the brand
So check-in was ok, the staff alerted us that they are training and asked for our patience. No biggie, we all have to start somewhere. But that definitely delayed us getting to our room and them not knowing we drove and are ready to unwind.That was fine. Then once in our room, the sink doesn't drain. Overnight it drained, so maybe it's ok. No biggie, alerted the front desk staff in the morning, th… So check-in was ok, the staff alerted us that they are training and asked for our patience. No biggie, we all have to start somewhere. But that definitely delayed us getting to our room and them not knowing we drove and are ready to unwind.That was fine. Then…
User: Dan N
Trip type: Couples
Save your money/ Don’t book here
I recently booked a stay at this hotel through Priceline, anticipating the full 4-star experience promised by its rating and pricing. While the property appeared decent on the surface, my time there quickly devolved into a frustrating ordeal that highlighted serious shortcomings in maintenance, staff accountability, and customer service—issues that made our vacation unbearable and left me strongly… I recently booked a stay at this hotel through Priceline, anticipating the full 4-star experience promised by its rating and pricing. While the property appeared decent on the surface, my time there quickly devolved into a frustrating ordeal that highlighted s…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy
