The Chicago Hotel Collection - Wrigleyville

Recent Reviews: 143

• User: Kayla M

  Trip type: Family

  DO NOT BOOK THIS HOTEL!

  Never even made it to the hotel because everything from the moment we booked was terrible. We booked through Expedia, which I also do NOT recommend doing. After booking, we called to confirm the reservation with the hotel, which they did not have. We were told to call back later. After calling again, we were told there was still no reservation, and to contact Expedia. We attempted to contact the h… Read moreNever even made it to the hotel because everything from the moment we booked was terrible. We booked through Expedia, which I also do NOT recommend doing. After booking, we called to confirm the reservation with the hotel, which they did not have. We were told… Read more

• User: Ryan M

  Trip type: Couples

  SCAM!!!!!!

  Worst experience!Never book with this hotel!We booked with Expedia and I called the hotel to confirm our reservation. They said they never received the reservation and said I should contact Expedia.Well, I did that and went through about 85 people and found out I had a confirmation with Expedia but not with the hotel.I called the hotel multiple times and they blocked my number and quit answering t… Read moreWorst experience!Never book with this hotel!We booked with Expedia and I called the hotel to confirm our reservation. They said they never received the reservation and said I should contact Expedia.Well, I did that and went through about 85 people and found ou… Read more

• User: Anthony P

  Trip type: Friends getaway

  Hidden fees galore

  Scamming customers with fees that are not shown when purchased through a third party. This is all they do to make money they are rated so badly for a reason. The Chicago Hotel Collection Marketing, Owner at The Chicago Hotel Collection Wrigleyville, responded to this review Thank you for sharing your concerns.We want to be very clear that we do not hide or add undisclosed fees. All mandatory… Read moreScamming customers with fees that are not shown when purchased through a third party. This is all they do to make money they are rated so badly for a reason. The Chicago Hotel Collection Marketing, Owner at The Chicago Hotel Collection Wrigleyville, respond… Read more

• User: 330christopherg

  Trip type: Couples

  TLDR: Definitely skip this hotel. There are so many better choices for the price

  Pros: -Its beautifully designed. There was definitely a lot of attention and detail that went into making this feel very connected to Wrigleyfield which was a lot of fun. I loved seeing how they integrated the baseball experience into the floor and room designs. Super cool. - Its also located in a great area of Chicago if you're interested in that. Cons: -I booked via a 3rd party booking site whic… Read morePros: -Its beautifully designed. There was definitely a lot of attention and detail that went into making this feel very connected to Wrigleyfield which was a lot of fun. I loved seeing how they integrated the baseball experience into the floor and room design… Read more

• User: Michael R

  Trip type: Solo travel

  Scam! Deceptive advertising. Do not stay here

  This is a SCAM! They advertised a low room rate via booking services and Google Maps and failed to disclose that there was a mandatory amenities package, plus additional junk fees and taxes. My final bill was over 4 times the advertised room rate. They tried to blame this on the third-party booking service I used, but they should not list with such services if that is the case.The amenity package… Read moreThis is a SCAM! They advertised a low room rate via booking services and Google Maps and failed to disclose that there was a mandatory amenities package, plus additional junk fees and taxes. My final bill was over 4 times the advertised room rate. They tried t… Read more