The Chicago Hotel Collection - River North
This hotel welcomes guests in Chicago.
The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a baggage storage service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.
Central heating ensures that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Guests can enjoy indoor activities, including table tennis.
Various dining options are available, including a restaurant, a café and a bar.
312 W. Chestnut St.
Check-in from 4:00 PM · check-out by 11:00 AM
Very Good
509 reviewsUser: Messiah S
Trip type: Family
This place is a scam
I asked for an extra sheet and the lady at the desk argued that i didn't need one. After she finally gave me the sheet she bumped into my girl who was holding a baby at the time and didnt say anything about. Then our check out time was 12 and we over slept til…
User: Eugiene B
Trip type: Couples
Over charged
The door did not lock properly and I noticed in the morning there was a hole near the doorknob that allowed someone in the hall to see right into the room. But my real issue was not being told there was a resort fee of over 100$. I was told by the person who c…
User: Seaside31854017032
Trip type: Couples
Buy a room, they refuse to let you stay!
I booked a room for Saturday night, I get there late in the night and no one is there. I got scammed out of $100 and they refuse to give me a refund. Michael, the manager was also compeltely unhelpful in any of this. Didn't bother to send someone to give me a…
User: Bethany J
Trip type: Family
SCAM. FRAUDULENT PRACTICES. EXTORTION. OVER $400 HIDDEN FEES ON A 2-NIGHT STAY.
SCAM. DO NOT BOOK A STAY HERE. THEY DEMANDED AN ADDITIONAL $400 for a two-night reservation (2 rooms). On an "all fees included" booking. More than $100/night IN HIDDEN FEES (never mentioned on the booking site.). I'm livid, and deeply saddened and disappointe…
User: lixe2019
Trip type: Couples
Cockroaches and drunks!
Between the drunk herd of partygoers parading down the hallway from 1 AM to 4 AM, and the COCKROACHES, you should save yourself the money and book anywhere else, but here.
