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The Chicago Hotel Collection - River North

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The Chicago Hotel Collection - River North

locationDowntown, Chicago - IL

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About The Chicago Hotel Collection - River NorthAbout The Chicago Hotel Collection - River North

Location

This hotel welcomes guests in Chicago.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a baggage storage service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy indoor activities, including table tennis.

Meals

Various dining options are available, including a restaurant, a café and a bar.

Amenities at The Chicago Hotel Collection - River North Amenities at The Chicago Hotel Collection - River North

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

1.5 km

Beach

4 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

331

Very Good

76

Average

28

Poor

16

Terrible

58

Recent Reviews: 509

  • User:Messiah S

    Trip type:

    This place is a scam

    rating16 Jun 2026

    I asked for an extra sheet and the lady at the desk argued that i didn't need one. After she finally gave me the sheet she bumped into my girl who was holding a baby at the time and didnt say...

  • User:Eugiene B

    Trip type:

    Over charged

    rating27 May 2026

    The door did not lock properly and I noticed in the morning there was a hole near the doorknob that allowed someone in the hall to see right into the room. But my real issue was not being told there...

  • User:Seaside31854017032

    Trip type:

    Buy a room, they refuse to let you stay!

    rating25 May 2026

    I booked a room for Saturday night, I get there late in the night and no one is there. I got scammed out of $100 and they refuse to give me a refund. Michael, the manager was also compeltely...

  • User:Bethany J

    Trip type:

    SCAM. FRAUDULENT PRACTICES. EXTORTION. OVER $400 HIDDEN FEES ON A 2-NIGHT STAY.

    rating10 May 2026

    SCAM. DO NOT BOOK A STAY HERE. THEY DEMANDED AN ADDITIONAL $400 for a two-night reservation (2 rooms). On an "all fees included" booking. More than $100/night IN HIDDEN FEES (never mentioned on the...

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