Swissotel Chicago
95+ photos
This luxurious, modern hotel is located in the centre of Chicago. Lake Michigan and the Magnificent Mile are both within easy walking distance.
The hotel has 661 rooms, including 38 suites and 594 double rooms, which are located on 43 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The pool complex includes both indoor and outdoor pools, which are in part heated. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily.
323 E Wacker Dr
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
7656 reviewsUser: Kasey S
Trip type: Family
Lovely Chicago Weekend
Swissotel was wonderful - Emina & Simona took care of me and my family when we checked in and ensured we had everything we needed. The room was super clean and the view was beautiful. We will be coming back!
User: Sam S
Trip type: Business
Beautiful Property
Beautiful property.clean rooms . Fitness center updated equipment. Love the service I received from room service and the front desk . Kia had a pleasant and welcoming voice always willing to help anytime I called. Will be back soon for leisure. Lastly location…
User: giuliacA7320CF
Trip type: Couples
Unexpexted charges
Cool hotel with a nice view of the river and the lake, butMandatory service fee of 40 dollars a night, obviously unexpected from the reservation.. :( that is not correct behavior)Part of it (15 dollars per day) could be used for the cafè but what if i want to…
User: Corrie B
Trip type: Couples
Excellent service
Very kind and thorough highly recommend
User: Tina F
Trip type: Family
Amazing hotel staff at Swissotel Chicago
The staff at the Swissotel Chicago is very friendly and extremely helpful. As someone who is unfamiliar with the city of Chicago and how to navigate my way around the city, they were great at providing direction and guidance. Especially when traveling with a b…
