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Swissotel Chicago

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Swissotel Chicago

locationDowntown, Chicago - IL

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About Swissotel ChicagoAbout Swissotel Chicago

Location

This luxurious, modern hotel is located in the centre of Chicago. Lake Michigan and the Magnificent Mile are both within easy walking distance.

Facility

The hotel has 661 rooms, including 38 suites and 594 double rooms, which are located on 43 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Swissotel Chicago Amenities at Swissotel Chicago

  • Facilities

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      24-hour check-in

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Swimming Pool

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

4694

Very Good

1772

Average

643

Poor

341

Terrible

280

Recent Reviews: 7719

  • User:Maria Teresa E

    Trip type:

    Great team at Amuse Swissotel!

    rating26 Jun 2026

    I had an amazing time watching the Ecuador vs Germany World Cup fútbol match. Mario and Roberto definitely made the difference they are great!!! I will come back! Thanks!

  • User:Tony G

    Trip type:

    Best Hotel in Chicago!!!

    rating26 Jun 2026

    I recently stayed at Swissôtel Chicago for my birthday weekend, and I cannot say enough about the exceptional hospitality I received from the entire team. My trip started with a bit of a panic when...

  • User:lsmitty77

    Trip type:

    Amazing stay

    rating26 Jun 2026

    If you are looking for a hotel a stone's throw away from Chicago's best attractions, look no further. Swissotel has an upscale, curated atmosphere you immediately take note of once you walk through...

  • User:Ryan E

    Trip type:

    The Optimal Chicago Experience

    rating26 Jun 2026

    What a wonderful location! The Swissôtel provides top of the line service with a beautiful riverside, being ideal for anyone looking to experience the city of Chicago. A walkable distance from many...

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