Hilton Garden Inn Chicago Downtown South Loop
22+ photos
This hotel warmly welcomes guests in Chicago.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, billiards and a spa.
The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.
55 E 11th Street
Check-in from 4:00 PM · check-out by 11:00 AM
Very Good
220 reviewsUser: David C
Trip type: Business
Worst Hilton experience yet
Almost nonexistent seating in lobby that was filled with piped in air fresher that smelled like they were covering up a smelly cab in NYC, so overpowering we had to leave, that and no seating. Valet service was horrendous and after waiting to get a room, they…
User: AilsaJA
Trip type: Couples
Ok for a night or two
The location is ideal for the museums, they are only a short walk away and this is why we chose this hotel. The rooms were nice and big but ours did smell a bit funny.There is a valet, I booked in advance and the price came down to 50 a night. It was a bit slo…
User: Luis P
Trip type: Couples
No response, no investigation, no accountability
My experience with this property was extremely disappointing from a service and accountability standpoint.After leaving a high-value electronic device in my room, the hotel failed to follow basic lost-and-found procedures, did not conduct any meaningful invest…
User: Kjell M
Trip type: Solo travel
Decent enough
Decent enough hotel. Actually 2 hotels and 1 staff. Convenient with the Leiya restaurant, which was quite good. I question the sanitary conditions of the jacuzzi on the 8th floor. Dirty, and lots of long hairs along the sides, in the water and on the foam, eve…
User: Olgayb
Trip type: Solo travel
It is hard to believe that It is Hilton !
If it is not your last option, try another one !The hotel meets expectations in terms of price and performance.Pros;-Affordable price comparing to the ones in city center or near the riverThats all...Cons;-Rude, impolite staff.. For example, the front desk cle…
