Hilton Chicago

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Hilton Chicago

Name: Hilton Chicago
Address: 720 S Michigan Ave, Chicago - IL, united-states
Telephone: 353818882077
Rating: 3.9

chicago il, united states

About Hilton Chicago

location

This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.

facility

1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pool complex includes both indoor and outdoor pools, which are in part heated. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and basketball are available. Water sports enthusiasts can enjoy windsurfing, sailing and catamaraning. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, squash and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

meals

Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hilton Chicago

Facilities (19)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HireGaragePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSalonSpa

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureSun Deck

Distances (1)

Beach

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (8)

ShowerBathtubHairdryerTVClosetFireplaceRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolSwimming PoolSaunaGymEvents

Location

Downtown, Chicago - IL, United States

720 S Michigan Ave

Nearest airport16.5km

City centre1km

What's nearby

City centre1km
Nearest airport16.5km
Nearest airport28km

Check-in from 3:00 PM · Check-out by 11:00 AM

Downtown, Chicago - IL, United States

720 S Michigan Ave

Nearest airport16.5km

City centre1km

What's nearby

City centre1km
Nearest airport16.5km
Nearest airport28km

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.9

Good

7375 reviews

Value
Rooms
Cleanliness
Service

Excellent3099
Very Good2064
Average1224
Poor605
Terrible383

Recent Reviews: 7375

User: MedJourno
Trip type: Business
Ostensibly 'Superior Room' Marred by Inferior Service
I booked this hotel as it was one of the few options available to me while I was attending the world's largest cancer conference, held annually in Chicago. I am a Hilton Honors member and generally prefer Hilton properties, but I was disappointed with the service and the amenities at this hotel. On the night I arrived, one of two beside lamps had two bulbs that both needed replacement, and when I… I booked this hotel as it was one of the few options available to me while I was attending the world's largest cancer conference, held annually in Chicago. I am a Hilton Honors member and generally prefer Hilton properties, but I was disappointed with the serv…
User: Jordann H
Trip type: Business
Great stay
We had a great stay! We've been to Chicago a couple times, but only stayed on the Magnificent Mile. We had a beautiful view of the park.During our stay, Jeff P. with HGV was very friendly in arranging a future discounted vacation package! General Manager, General Manager at Hilton Chicago, responded to this review Dear Jordann,It is always fun to experience a different side of the city, and i… We had a great stay! We've been to Chicago a couple times, but only stayed on the Magnificent Mile. We had a beautiful view of the park.During our stay, Jeff P. with HGV was very friendly in arranging a future discounted vacation package! General Manager, G…
User: Chris E
Trip type: Business
A Top Notch experience.
A very excellent level of detailed hospitality. You can tell this hotel has been through some experience of high level clientele..yet they have a humility that doesnt bleed arrogance. Every aspect feom.check in to check out..was top notch.JEFF P from HGV was superb at his delivery of Hilton Worldwide. General Manager, General Manager at Hilton Chicago, responded to this review Dear Valued Gue… A very excellent level of detailed hospitality. You can tell this hotel has been through some experience of high level clientele..yet they have a humility that doesnt bleed arrogance. Every aspect feom.check in to check out..was top notch.JEFF P from HGV was s…
User: Maggie S
Trip type: Solo travel
Great hotel for solo travel
Location and room views were great. Was able to get convenience store deliveries quickly after arrival to have all I needed with the help from the in-room tech pad. Front desk staff was super friendly and was able to get me in my room several hours early. Jeff P. from HGV helped me book my next vacation. General Manager, General Manager at Hilton Chicago, responded to this review Dear Valued… Location and room views were great. Was able to get convenience store deliveries quickly after arrival to have all I needed with the help from the in-room tech pad. Front desk staff was super friendly and was able to get me in my room several hours early. Jeff…
User: julie l
Trip type: Solo travel
Hilton needs a facelift
Resort charge for WiFi? mold in bathroom housekeeping took trash, cleared towels but didn’t make beds. Staff was friendly hotel is old and timeshare guy at elevator. General Manager, General Manager at Hilton Chicago, responded to this review Dear Julie,Thank you for sharing your comments with us. We're glad that our team's hospitality made a positive impression. However, we're sorry other as… Resort charge for WiFi? mold in bathroom housekeeping took trash, cleared towels but didn’t make beds. Staff was friendly hotel is old and timeshare guy at elevator. General Manager, General Manager at Hilton Chicago, responded to this review Dear Julie,T…

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