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Hilton Chicago

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Hilton Chicago

locationDowntown, Chicago - IL

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About Hilton ChicagoAbout Hilton Chicago

Location

This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.

Facility

1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and basketball are available. Water sports enthusiasts can enjoy windsurfing, sailing and catamaraning. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, squash and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at Hilton Chicago Amenities at Hilton Chicago

  • Facilities

    • -

      24-hour check-in

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

    • -

      Casino

    • -

      Conference Room

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      Disability-friendly

    • -

      Foyer

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      Games room

    • -

      Garage

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      Hairdresser

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Pub(s)

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

    • -

      Catamaran

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      Children's Entertainment

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      Cycling/Mountain Biking

    • -

      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

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      Sailing

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      Sauna

    • -

      Squash

    • -

      Steam bath

    • -

      Sun loungers

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      Sun terrace

    • -

      Swimming Pool

    • -

      Tanning Studio/Solarium

    • -

      Tennis

    • -

      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3100

Very Good

2064

Average

1224

Poor

605

Terrible

383

Recent Reviews: 7376

  • User:Kali P

    Trip type:

    Human Touch

    rating16 Jun 2026

    Thays is an awesome ambassador and helped make my time delightful.

  • User:MedJourno

    Trip type:

    Ostensibly 'Superior Room' Marred by Inferior Service

    rating15 Jun 2026

    I booked this hotel as it was one of the few options available to me while I was attending the world's largest cancer conference, held annually in Chicago. I am a Hilton Honors member and generally...

  • User:Jordann H

    Trip type:

    Great stay

    rating14 Jun 2026

    We had a great stay! We've been to Chicago a couple times, but only stayed on the Magnificent Mile. We had a beautiful view of the park. During our stay, Jeff P. with HGV was very friendly in...

  • User:Chris E

    Trip type:

    A Top Notch experience.

    rating14 Jun 2026

    A very excellent level of detailed hospitality. You can tell this hotel has been through some experience of high level clientele..yet they have a humility that doesnt bleed arrogance. Every aspect...

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