Hampton Inn & Suites Chicago-Downtown
57+ photos
This hotel is located in the centre of Chicago.
The hotel has a lift and features 230 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Comfortable sun loungers are available on the terrace. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, callisthenics and aerobics. A spa and a sauna are available in the wellness area.
The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. The hotel also offers snacks.
33 West Illinois Street
Check-in from 4:00 PM · check-out by 12:00 PM
Very Good
3556 reviewsUser: Asha H
Trip type: Family
Customer service means nothing, and Hilton Honors is worthless
I booked a room here for August — or so I thought, until I realized the date was set for the same day I was looking. As a result, I was charged for the night. I immediately saw my error and canceled the reservation within 5 minutes. My money, though, was gone.…
User: R S
Trip type: Family
Great staff, enjoy the stay
Warren at the front desk has made this stay truly great and memorable. I’ve never encountered a more helpful hotel employee. I give him 5 stars. Oscar at the front desk has been great too. The staff in large part is what makes this hotel worthwhile, in additio…
User: ChiTravel2013
Trip type: Couples
Not bad
Not a bad option for downtown Chicago, but some of the staff, especially the workers in the breakfast area, need to understand they're working in the hospitality industry. It wouldn't hurt to be a bit hospitable. The rooms are fine, a little worn.
User: Antonio L
Trip type: Family
Buffet 2nd Floor workers
Today on April 30th 2026 went to the hotel breakfast buffet, I was there to kill time after waking up early, good food and everything, I heard the Spanish speaking lady’s workers talk between themselves about me how I was there for too long that I needed to le…
User: Dream31519472292
Trip type: Couples
Hilton, Never Disappoints
The front desk assistants started the experience with their positive and helpful attitudes. Questions answered...Checked in. Thank you, Vanessa and Akur.Our room was perfect. One of the quietest room ever. Speaking of room, Delia cleaned and took care of our r…
