Freehand Chicago

Recent Reviews: 993

• User: martinssdessa

  Trip type: Couples

  Don't stay in this place

  Very high price for the terrible quality that this hotel has. The freehand staff is extremely rude, they barely look you in the face and the attendant who has huge eyelashes is completely ignorant and unable to have a civilized conversation without trying to kick you out of the front desk. The only good thing about this place is the location, the rooms are small, old and smell like mold, the bathr… Read moreVery high price for the terrible quality that this hotel has. The freehand staff is extremely rude, they barely look you in the face and the attendant who has huge eyelashes is completely ignorant and unable to have a civilized conversation without trying to k… Read more

• User: Catherina M

  Trip type: Family

  The worse hotel I have ever stayed in

  I felt like crying when I seen it terrible realy bad the worse place I have ever stayed in old tired and dinge paint peeling of walls and ceiling room so cold had to sleep with my coat on don't know how it has 4 stars woulden jive it 1 star terrible just terribleI felt like crying when I seen it terrible realy bad the worse place I have ever stayed in old tired and dinge paint peeling of walls and ceiling room so cold had to sleep with my coat on don't know how it has 4 stars woulden jive it 1 star terrible just terri… Read more

• User: Sinead M

  Trip type: Family

  Avoid at all cost

  This hotel was a terrible experience from the moment we arrived.At check in the person checking us in was extremely rude saying we hadn't prepaid and only changed it to taxes when I was pulling up we had paid in full.The hotel looks nothing like the photos given it was dark and dirty with peeling paint on the ceiling in the room we stayed in. The room was also freezing where we had to buy extra ju… Read moreThis hotel was a terrible experience from the moment we arrived.At check in the person checking us in was extremely rude saying we hadn't prepaid and only changed it to taxes when I was pulling up we had paid in full.The hotel looks nothing like the photos giv… Read more

• User: anjawood

  Trip type: Friends getaway

  Filthy and disgusting. No heat.

  I went on this trip with a friend. We were intrigued by the ambiance of the lobby and the bar that was featured. It was in a great location so we thought it would be perfect. When we arrived, the hotel room was absolutely FILTHY and DISGUSTING. I don’t think it had ever been cleaned. The heat didn’t work and the room temp was absolutely freezing. Like had to wear my jacket and gloves inside. We fi… Read moreI went on this trip with a friend. We were intrigued by the ambiance of the lobby and the bar that was featured. It was in a great location so we thought it would be perfect. When we arrived, the hotel room was absolutely FILTHY and DISGUSTING. I don’t think i… Read more

• User: Hendrik B

  Trip type: Couples

  Below average.

  Queen size Room- I’d rate it just below average. Stay was ok, served as a place to sleep nothing more. Do not book if you expect “luxury”. 2 or 3 star at best. We had the tag on display saying ‘please clean’ but not once had towels or bedding changed. Bed was comfortable. Room was cold, as air-con could not be set above 87F, and had to request an additional blow heater. The decor and room itself v… Read moreQueen size Room- I’d rate it just below average. Stay was ok, served as a place to sleep nothing more. Do not book if you expect “luxury”. 2 or 3 star at best. We had the tag on display saying ‘please clean’ but not once had towels or bedding changed. Bed was… Read more