Crowne Plaza Chicago West Loop

29+ photos

Crowne Plaza Chicago West Loop

Name: Crowne Plaza Chicago West Loop
Address: 25 South Halsted Street, Chicago - IL, united-states
Telephone: 353818882077
Rating: 4

chicago il, united states

About Crowne Plaza Chicago West Loop

location

The hotel is located in Downtown Chicago in the trendy West Loop neighbourhood. It is situated just blocks from Greektown offering wonderful Greek restaurants and night clubs. Just 2 blocks from the hotel is Randolph Street which features a wide assortment of dining avenues to choose from. The hotel is the closest one to the United Center, home of the Chicago Bulls and Chicago Black Hawks. It is also located just blocks from Harpo Studios - home of the Oprah Winfrey Show.

facility

The hotel has 398 rooms, including 168 single rooms and 188 double rooms, which are located on 17 storeys and are reachable by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include medical assistance, room service (for a fee) and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym and aerobics.

meals

Dining facilities include a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious and varied buffet awaits guests at breakfast. For lunch, guests can order à la carte. A set menu can be ordered at dinner. Staff are also happy to provide children's meals.

Amenities at Crowne Plaza Chicago West Loop

Facilities (14)

Air conditioning24-hour receptionShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Distances (1)

Beach

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (2)

FireplaceRoom service

Security (1)

Fire extinguishers

Sport/Entertainment (2)

GymEvents

Transfers (1)

Airport Transfers

Location

Downtown, Chicago - IL, United States

25 South Halsted Street

Nearest airport27km

City centre1.5km

What's nearby

City centre1.5km
Nearest airport27km

Check-in from 3:00 PM · Check-out by 12:00 PM

Downtown, Chicago - IL, United States

25 South Halsted Street

Nearest airport27km

City centre1.5km

What's nearby

City centre1.5km
Nearest airport27km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

1439 reviews

Value
Rooms
Cleanliness
Service

Excellent556
Very Good492
Average249
Poor72
Terrible70

Recent Reviews: 1439

User: cmackkcamc
Trip type: Business
5 Stars
I arrived at 3 AM after a rough trip in from the airport, including a thunderstorm and a lightning bolt that struck right in front of my uber. Not exactly the start you hope for in a new city.Then I met Chataun at the front desk. We laughed about the whole ordeal, and from that moment, she made check-in feel effortless. She was warm, attentive, and genuinely welcoming, to the point that I almost f… I arrived at 3 AM after a rough trip in from the airport, including a thunderstorm and a lightning bolt that struck right in front of my uber. Not exactly the start you hope for in a new city.Then I met Chataun at the front desk. We laughed about the whole ord…
User: Kathy L
Trip type: Family
Regina at the front desk could not have been nicer and was very accommodating to my needs. She’s a keeper.
Excellent experience! Regina at the front desk was amazing! General Manager, Agency / Consultant at Crowne Plaza Chicago West Loop by IHG, responded to this review Regina will be so pleased to know that her kindness and flexibility made such a difference during your visit! We are delighted you had an excellent experience at Crowne Plaza Chicago West Loop, an IHG Hotel, and we have passed your… Excellent experience! Regina at the front desk was amazing! General Manager, Agency / Consultant at Crowne Plaza Chicago West Loop by IHG, responded to this review Regina will be so pleased to know that her kindness and flexibility made such a difference…
User: Clg02d
Trip type: Friends getaway
Crowne does not mean crown!
Crowne Plaza: Proof that “Crowne” is just a fancy spelling and not an actual upgrade.Don’t let the name fool you. “Crowne” does not mean crown. It does not mean regal. It does not mean nicer. It just means someone in marketing thought an extra “e” would make the 1980s carpet feel more prestigious.The room was a masterclass in dated disappointment. The carpet hasn’t been touched since shoulder pads… Crowne Plaza: Proof that “Crowne” is just a fancy spelling and not an actual upgrade.Don’t let the name fool you. “Crowne” does not mean crown. It does not mean regal. It does not mean nicer. It just means someone in marketing thought an extra “e” would make t…
User: andrew b
Trip type: Couples
Tiana saved my day. Yay!!
Tiana was great. I was so relieved to have a helpful smiling face greet me. Will stay again. General Manager, Agency / Consultant at Crowne Plaza Chicago West Loop by IHG, responded to this review What a wonderful note to receive, Andrew! It means so much to us that Tiana made such a difference in your day and that you found our team welcoming at Crowne Plaza Chicago West Loop, an IHG Hotel.… Tiana was great. I was so relieved to have a helpful smiling face greet me. Will stay again. General Manager, Agency / Consultant at Crowne Plaza Chicago West Loop by IHG, responded to this review What a wonderful note to receive, Andrew! It means so much…
User: Staybridge R
Trip type: Solo travel
Fellow Employee
Regina, Regina, Regina! From check in to every time help was needed or an interaction with her was had she was professional and courteous. Even when I expressed the bad service from a staff who was working the night shift Vernell, I believe was his name, she was shocked and appalled informed me of him being a manager and apologized for his lack of professionalism. Miguel came to deliver the servic… Regina, Regina, Regina! From check in to every time help was needed or an interaction with her was had she was professional and courteous. Even when I expressed the bad service from a staff who was working the night shift Vernell, I believe was his name, she w…

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