The Bostonian Boston

Recent Reviews: 2754

• User: davidcH70EP

  Trip type: Couples

  poor hotel for the money

  For the amount of money you pay, this hotel is awful. Here is why. This hotel could only provide decaf coffee in the rooms and if you wanted regular coffee, you had to pay for it just outside the elevators on the ground floor. When I called the desk to ask they bring me a couple packets of regular coffee, I was told it would be delivered to my room but after over an hour I went down to the desk an… Read moreFor the amount of money you pay, this hotel is awful. Here is why. This hotel could only provide decaf coffee in the rooms and if you wanted regular coffee, you had to pay for it just outside the elevators on the ground floor. When I called the desk to ask the… Read more

• User: Global40533344759

  Trip type: Business

  One of the best hotels in Boston - great staff!

  The Bostonian Hotel is my go-to hotel whenever I visit Boston, whether for work or a personal trip. The location is excellent, the rooms are always clean, and most importantly, the staff consistently greets guests with genuine warmth and a smile.During my most recent stay, a hotel manager named Alexandre handled my check-in. He was incredibly welcoming and knowledgeable, offering great recommendat… Read moreThe Bostonian Hotel is my go-to hotel whenever I visit Boston, whether for work or a personal trip. The location is excellent, the rooms are always clean, and most importantly, the staff consistently greets guests with genuine warmth and a smile.During my most… Read more

• User: P2950OJjoser

  Trip type: Family

  Great

  Great hotel but do not use restaurant inside one of the worst Dedicated Management, Owner at The Bostonian Hotel Boston, responded to this review Thank you for sharing your candid review. While we're delighted to hear that your overall experience was great, we regret that not everything hit the mark. We've taken note of your feedback and will share it with our team to guide necessary improvem… Read moreGreat hotel but do not use restaurant inside one of the worst Dedicated Management, Owner at The Bostonian Hotel Boston, responded to this review Thank you for sharing your candid review. While we're delighted to hear that your overall experience was grea… Read more

• User: SusanD98

  Trip type: Couples

  Not what we expected

  Very dated hotel. Carpet stains everywhere. Noisy. Only one elevator working and no one working on getting other fixed. Heavy dust in room on back of the door. Staff needs to smile. Seem very unhappy. Would struggle to give this 3 star hotel 2 stars!Bellmen were wonderful. Very helpful and friendly. Dedicated Management, Owner at The Bostonian Hotel Boston, responded to this review Thank you… Read moreVery dated hotel. Carpet stains everywhere. Noisy. Only one elevator working and no one working on getting other fixed. Heavy dust in room on back of the door. Staff needs to smile. Seem very unhappy. Would struggle to give this 3 star hotel 2 stars!Bellmen we… Read more

• User: Nathan M

  Trip type: Family

  Family Vacation

  Excellent location. Clean and comfortable rooms. Terrible service. Dedicated Management, Owner at The Bostonian Hotel Boston, responded to this review Thank you for sharing your candid review. We’re pleased you enjoyed our convenient location and comfortable rooms. We're genuinely concerned to hear that certain aspects of your stay fell short of expectations. Your feedback is important to us,… Read moreExcellent location. Clean and comfortable rooms. Terrible service. Dedicated Management, Owner at The Bostonian Hotel Boston, responded to this review Thank you for sharing your candid review. We’re pleased you enjoyed our convenient location and comforta… Read more