Homewood Suites by Hilton Boston Logan Airport Chelsea

Recent Reviews: 517

• User: Ellis Z

  Trip type: Couples

  Nice hotel, but no airport shuttle

  This is a nice, clean hotel. However, if you stay here, be aware that they no longer have a shuttle to the Logan Airport. General Manager, Marketing at Homewood Suites by Hilton Boston Logan Airport Chelsea, responded to this review Dear Perry Z,Thank you so much for choosing to stay with us. We are so glad to hear that you had an enjoyable visit! It is lovely that our nice and clean accommod… Read moreThis is a nice, clean hotel. However, if you stay here, be aware that they no longer have a shuttle to the Logan Airport. General Manager, Marketing at Homewood Suites by Hilton Boston Logan Airport Chelsea, responded to this review Dear Perry Z,Thank you… Read more

• User: theresat0623

  Trip type: Couples

  Nice, but parking… no so much!!

  Hotel is what you expect. It was clean and as advertised. But, TAKE NOTE: It’s $30/day to park, and there aren’t enough spots, so you could end up in a situation like we were. You come home from your evening, and there is ZERO spots available. Cars were already parked along curbs and double parked. Staff on duty at the time was not helpful, or even slightly remorseful/apologetic. I was told it’s “… Read moreHotel is what you expect. It was clean and as advertised. But, TAKE NOTE: It’s $30/day to park, and there aren’t enough spots, so you could end up in a situation like we were. You come home from your evening, and there is ZERO spots available. Cars were alread… Read more

• User: james m

  Trip type: Family

  Would stay here again

  Excellent stay. Must be newly renovated because entire building and room looked new and clean. The hotel receptionist was very nice. Would definitely stay here again!Excellent stay. Must be newly renovated because entire building and room looked new and clean. The hotel receptionist was very nice. Would definitely stay here again!

• User: Lou R

  Trip type: Business

  Nightmare Experience

  The management and front desk staff consistently fall short. They lack urgency, do the bare minimum, and are extremely disorganized with reservations. I’ve stayed here several times, but last night will be my last. The entire team could benefit from retraining in basic hospitality standards.The management and front desk staff consistently fall short. They lack urgency, do the bare minimum, and are extremely disorganized with reservations. I’ve stayed here several times, but last night will be my last. The entire team could benefit from retraining… Read more

• User: Kimberly J M

  Trip type: Family

  Clean Room - No USB charging ports

  Clean and spacious suite. First hotel room in YEARS that didn’t have a USB charging port anywhere in the room. Make sure to bring your wall plug or your electronics will die - like mine did.Clean and spacious suite. First hotel room in YEARS that didn’t have a USB charging port anywhere in the room. Make sure to bring your wall plug or your electronics will die - like mine did.