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Fairmont Copley Plaza

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Fairmont Copley Plaza

locationBack Bay, Boston - MA

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About Fairmont Copley PlazaAbout Fairmont Copley Plaza

Location

This hotel is located just steps from Beacon Hill, Copley Place and the Freedom Trail in Back Bay. Since 1912, the elegant and luxurious hotel has been a symbol of Boston’s rich history.

Facility

The hotel was built in 1912. The hotel has a lift and features 383 rooms and 44 suites. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, translation services, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (for a fee) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a dining room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Fairmont Copley Plaza Amenities at Fairmont Copley Plaza

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

    • -

      Gym

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      Massage

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      Sauna

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3263

Very Good

1034

Average

428

Poor

222

Terrible

144

Recent Reviews: 5091

  • User:EsterC928

    Trip type: Family

    Great customer service : EMMANUEL!!

    rating21 Jun 2026

    Emnanuel was excellent !! His customer relationship skills represented the soft and technical abilities required to address client needs, resolve conflicts, and build long-term brand loyalty. He...

  • User:dvkremk

    Trip type:

    Beautiful hotel and well situated

    rating21 Jun 2026

    We stayed here for two nights. The location is great to walk to many sites. I enjoyed the art work of various famous artists. Our room was comfortable.

  • User:richard07450

    Trip type: Couples

    Staff

    rating16 Jun 2026

    Front desk clerk Danielle was very friendly and professional. Likewise, doorman Ben was pleasant and helpful. They both are assets to the Copley Plaza and the Fairmont organization.

  • User:BenHambine

    Trip type: Family

    Hammond Family

    rating14 Jun 2026

    The best thing about the hotel is the hospitality. Kevin greeted us us like family from the time we hit the 4th floor. He got us excited about Boston from the time we arrived. The FG was...

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