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Doubletree by Hilton Hotel Boston Downtown

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Doubletree by Hilton Hotel Boston Downtown

boston ma, united states

About Doubletree by Hilton Hotel Boston Downtown

location

This pleasing city hotel is situated in the theatre district of Boston's city centre. The nearest public transport stop is just 10 m from the hotel. Guests will find plenty of shopping venues, countless restaurants, diverse bars, cafés and a variety of entertainment venues in the vicinity.

facility

The hotel has 259 rooms and 8 suites, which are located on 5 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and basketball are available. With water skiing, windsurfing, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, bowling, callisthenics and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a non-smoking restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Amenities at Doubletree by Hilton Hotel Boston Downtown

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)CaféCar ParkCloakroomConference RoomDisability-friendlyGames roomGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsNewspaper kioskPlaygroundRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketTheatreWifi

Hygiene

CleanStay (Hilton)Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffPackaged mealsProtective equipment for employeesProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Set menu dinnerSet menu lunch

Sport/Entertainment

AerobicsAqua aerobicsBasketballBowlingChildren's EntertainmentDivingGymIndoor PoolJacuzziNumber of PoolsOutdoor Pool(s)Swimming PoolTennisWater SkiingWindsurfing

Location

Map preview
Downtown Crossing - Theatre District, Boston - MA, United States

821 Washington Street

What's nearby

  • Bars / Pubs10m
  • Public Transport10m
  • Restaurants10m
  • Shopping opportunities10m

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

2353 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1013
  • Very Good771
  • Average333
  • Poor128
  • Terrible108

Recent Reviews: 2353

  • User: Sandy H

    Trip type: Couples

    Excellent location with wonderful rooms

    06 Jun 2026

    We stayed here for 4 nights and enjoyed our stay.Exceptionally clean and quiet rooms with comfy bedsThe location is great with plenty of public transportation.We used Lyft for transportation when we needed it.Starbucks and a bar on site were an added bonus.Las…

  • User: Allen P

    Trip type: Business

    Double Improvement

    04 Jun 2026

    First stay in here in 7+ years, and I must admit that the hotel and the neighborhood has improved. It can get a little loud here since the hotel is very close the the T stop and to Tufts Medical Center. But the area is clean. The hotel was very solid. The fron…

  • User: X3897FJianm

    Trip type: Couples

    Lovely staff let down by their management

    28 May 2026

    OK, this is a hard review to write. You see most of the staff were marvellous. But they were let down by the management. Nothing typifies this more than the fact that they had hung the America 250 Flag in the lobby, but had not even bothered to iron it. There…

  • User: Flyer17574641052

    Trip type: Couples

    Not a great stay

    24 May 2026

    We selected the Doubletree by Hilton the night prior to our cruise from Boston because I am Diamond status with Hilton.We found the hotel lobby to be crowded and the restaurant, sub par and overpriced.The rooms are just ok and nothing special. The hotel could…

  • User: Lizzy A

    Trip type: Family

    Everything is AWESOME

    09 May 2026

    Boston double tree was amazing. The sifted bed ever. Great ambiance, music , and employees. Love the cookies too Andrea P, Guest Services / Front Office at Doubletree By Hilton Hotel Boston - Downtown, responded to this review Hi lizettea395!We are thrill…

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