Scottish Inns Austin Downtown

Recent Reviews: 285

• User: Kevin M

  Trip type: Business

  Excellent

  27 Apr 2023

  The absolute best place to stay in Austin. The hospitality and service is unmatched. Friendliest and safest location I’ve ever been to.I was very taken back at first by the hospitality but then realized how genuine and honest they are. Rooms are big, clean, and comfortable. Whenever I’m in Austin, this is where I stay. There’s no other better bang for the buck. Hotel Manager, Owner at Scottish… Read moreThe absolute best place to stay in Austin. The hospitality and service is unmatched. Friendliest and safest location I’ve ever been to.I was very taken back at first by the hospitality but then realized how genuine and honest they are. Rooms are big, clean, an… Read more

• User: Imani D

  Trip type: Solo travel

  Nice!

  03 Feb 2023

  Everyone at the front desk was super helpful and kind. The room was well cleaned and room service = exceptional. The staff is very accommodating and did their best to make sure my stay went smoothly. I made a booking error and was struggling with using my points and they found a solution for me quickly. Kevin and Sunita were true stars! Hotel Manager, Owner at Scottish Inns Austin Downtown, res… Read moreEveryone at the front desk was super helpful and kind. The room was well cleaned and room service = exceptional. The staff is very accommodating and did their best to make sure my stay went smoothly. I made a booking error and was struggling with using my poin… Read more

• User: anuradhas339

  DO NOT STAY HERE - Disgusting and Unsafe room

  29 Oct 2021

  This hotel was absolutely disgusting and very unsafe. See attached photos for evidence of the following items Insides:1. The room was filthy and smelled very strongly of cigarettes.2. There were large stains on everything- the bed, the ironing board, the sofa. It was very clear that the sheets had not been changed or washed.3. Many things in the room were broken- the bathtub, the lamp.4. The micro… Read moreThis hotel was absolutely disgusting and very unsafe. See attached photos for evidence of the following items Insides:1. The room was filthy and smelled very strongly of cigarettes.2. There were large stains on everything- the bed, the ironing board, the sofa.… Read more

• User: 706lizbetht

  Trip type: Family

  Horrible hotel !!!

  23 Aug 2021

  I didn’t even check in as soon as I drove in I was scared for my life people on the stairway drinking and smoking there was even decorations on one of the doors and garden chairs of the outside of the door like someone permanently lived thereI didn’t even check in as soon as I drove in I was scared for my life people on the stairway drinking and smoking there was even decorations on one of the doors and garden chairs of the outside of the door like someone permanently lived there

• User: annagU6899QW

  Trip type: Business

  If there was a negative this would have -5

  10 Jun 2021

  Wrong address on the website and confirmation email, employees know but don't care. Was charged 3 times for the same night, called property manager and she was very unprofessional with her employee putting him down where i could hear him and told him he made the mistake so it was his problem. Then she got on the phone with me and said people make mistakes and hung up on me. No breakfast or water i… Read moreWrong address on the website and confirmation email, employees know but don't care. Was charged 3 times for the same night, called property manager and she was very unprofessional with her employee putting him down where i could hear him and told him he made t… Read more