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The Grand, York

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The Grand, York

locationYork, York

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About The Grand, YorkAbout The Grand, York

Location

This urban hotel is located in York.

Facility

The hotel has a lift and features 107 rooms. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. An entertainment programme and live music round out the entertainment options. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a bar. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at The Grand, York Amenities at The Grand, York

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Pets

    • -

      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

700 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

6037

Very Good

1210

Average

519

Poor

236

Terrible

146

Recent Reviews: 8148

  • User:David L

    Trip type:

    Excellent

    rating26 Jun 2026

    Super location, very quiet & comfortable room. Staff very friendly & professional. Breakfast superb. I would stay here again without question. more »

  • User:Peter K

    Trip type:

    Great experience - just watch that check-in time though!

    rating26 Jun 2026

    What a wonderful hotel. Was an old LNER Head Quarters so has all that Late Victorian, early Edwardian Industrialist swagger about it. Lovely atmosphere as you enter reception - high... more »

  • User:Phil M

    Trip type: Couples

    5 hotel 1* service

    rating26 Jun 2026

    We arrived at the hotel expecting 5* service unfortunately for us we got 1*. On the first day we reported the tv wasn’t working . We expect on our return... more »

  • User:Steve_Withnell

    Trip type:

    Excellent Couple of Nights

    rating26 Jun 2026

    A 'proper' hotel. The doorman took our bags on entry - no traipsing across a business reception area. As we walked in, we got 'scooped up' by another member of... more »

  • User:Hoot F

    Trip type:

    Perfect stay at The Grand York

    rating26 Jun 2026

    Everything was excellent from the location to the food to the atmosphere to the room, you will not be disappointed, one of the best stays I’ve ever had at any... more »

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