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Castle Hotel Windsor

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Castle Hotel Windsor

locationWindsor, Windsor and Slough

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About Castle Hotel WindsorAbout Castle Hotel Windsor

Location

This pleasant hotel is located at the heart of Windsor just a few paces from Windsor Castle. The nearest links to the public transport network are a short distance away.

Facility

111 rooms, including 18 single rooms and 49 double rooms, are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, 24-hour room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include cycling/mountain biking, tennis and callisthenics or, for a fee, a gym. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Half board is offered as a catering option. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Castle Hotel Windsor Amenities at Castle Hotel Windsor

  • Facilities

    • -

      Air conditioning

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      Hotel Safe

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      Currency Exchange

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      Cloakroom

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      Lifts

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      Café

    • -

      Shops

    • -

      Bar(s)

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Conference Room

    • -

      Internet access

    • -

      WLAN access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Medical Assistance

    • -

      Bicycle Hire

    • -

      Car Park

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      TV Room

    • -

      Laundry Facilities

    • -

      Pets

    • -

      Disability-friendly

    • -

      Wifi

  • Building Information

    • -

      Year of construction

    • -

      Year of renovation

    • -

      Number of Floors - Main building

    • -

      Number of Rooms (total)

    • -

      Number of Single Rooms

    • -

      Number of Double Rooms

  • Category

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      Category (Official)

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      Category (Recommended)

  • Distances

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      Public Transport

  • Hotel Type

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      Historic Hotel

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Protective masks for guests

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      Hand sanitiser

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      Medical teleconsultation

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      Contactless room service

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      Housekeeping only upon request

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      Sanitiser dispenser

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      Hygiene training for staff

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      Use of commercially available disinfectants

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Protective equipment for guests

  • Meals

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      Half Board

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      Set menu lunch

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Object Information

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      Fax

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      Telephone Hotel

  • Payment

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      VISA

    • -

      MasterCard

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Direct dial telephone

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      Radio

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      Internet access

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      Minibar

    • -

      Fridge

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      King-size Bed

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      Air conditioning (centrally regulated)

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      Central Heating

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      Safe

    • -

      Lounge

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      TV

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      Double Bed

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Cycling/Mountain Biking

    • -

      Aerobics

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1703

Very Good

798

Average

374

Poor

151

Terrible

87

Recent Reviews: 3113

  • User:fletcher31982

    Trip type:

    Construction going on

    rating24 May 2026

    Not really any amenities. With the construction noise in the morning and the lack of food and drink available it was just a room and no real hospitality experience Joyshree Dey, Guest Services / Front Office at The Castle Hotel Windsor, responded to this review Dear Mr. Fletcher,Thank you for taking the time to share your feedback. We are sorry to hear that your stay was affected by ongoing construction work and the associated noise in the mornings. We also regret that the limited availability of food and beverage options and other amenities did not meet your expectations.We understand how this impacted your overall experience and appreciate your comments. These have been shared with the relevant team for review, particularly regarding how we communicate and manage guest experience during periods of refurbishment.We hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay.Regards,JoyGuest Relations ManagerThe Castle Hotel

  • User:Rochelle S

    Trip type: Family

    A Great Stay in Windsor

    rating21 May 2026

    This was a great hotel. Unfortunately they are doing remodeling on most of the hotel, so it was not the normal experience, but it was fine for what it was. We stayed in the seperate building, where the rooms seemed to be a bit older. The staff was extremely nice and helpful. The location is fantastic, right across from the castle walls. I really enjoyed the complimentary snack and beverages in the room, as well as the towel warmer in the bathroom. Everything was very clean. The breakfast was included and provided a whole spread of various hot and cold items. It was all delicious! Definitely recommend staying at this hotel for your time in Windsor. Joyshree Dey, Guest Services / Front Office at The Castle Hotel Windsor, responded to this review Dear Rochelles,Thank you very much for taking the time to share your feedback.We are delighted to hear that you enjoyed your stay with us in Windsor and appreciated the comfort of your room, the complimentary amenities, and especially our breakfast selection. It is also wonderful to know that our team made you feel well looked after during your visit.We do, however, apologise for any inconvenience caused by the ongoing refurbishment work. We truly appreciate your understanding during this period of improvements as we continue to enhance the guest experience.It means a lot to hear that you would still recommend us, and we very much hope to have the pleasure of welcoming you back in the future—hopefully to experience our hotel at its very best.Warm regards,The Castle Hotel Team

  • User:Rhi_and_Pops

    Trip type: Solo travel

    Thanks so much - so helpful and welcoming!

    rating20 May 2026

    As a regular visitor to the Castle hotel I wanted to to comment on the current situation. The hotel is going through a massive transformation and renovation project therefore things are limited in terms on rooms and services. The car park is still available, though with less room than usual due to the construction.Despite this, the welcome is still incredibly warm (thanks to Leanne, Jorge and the the team) and they are still offering breakfast, lunch and supper as well as room service.The menu is limited for obvious reasons, apart from Breakfast which is still a brilliant and huge selection, but still available.The rooms are all upstairs and currently no lift so if you are mobility challenged, be aware that you'll need to get up a flight of approx 8-10 stairs. But the staff will help with luggage and are incredibly helpful.Dom who is in the bar/restaurant is also super helpful.Thanks team, you're doing a great job! Joyshree Dey, Guest Services / Front Office at The Castle Hotel Windsor, responded to this review Dear Rhi and Pops,Thank you so much for taking the time to share such a thoughtful and balanced review.We truly appreciate your understanding of the ongoing transformation at the hotel and your kind recognition of the efforts being made by the team during this period. It is especially rewarding to hear your positive comments about Leanne, Jorge, Dom, and the wider team—we will be sure to share your feedback with them, as it will mean a great deal.We also appreciate you highlighting the practical aspects of the current setup, including parking, accessibility, and the adjusted menu offerings. Feedback like yours is incredibly valuable as we continue through this renovation and work to improve both our facilities and guest experience.It was a pleasure having you with us again, and we very much look forward to welcoming you back in the future to experience the hotel once our transformation is complete.Warm regards,The Castle Hotel Team

  • User:Compass32112361530

    Trip type: Business

    Friendly Staff and a Comfortable Stay—Even During Renovation

    rating14 May 2026

    Despite the ongoing refurbishment, you hardly notice it as a guest—everything runs smoothly as always. The reception staff are very friendly, and the breakfast team provided excellent service, sending me off early with a smile. Breakfast was as good as ever—well done! I’m looking forward to returning and seeing the finished refurbishment. Joyshree Dey, Guest Services / Front Office at The Castle Hotel Windsor, responded to this review Dear Guest,Thank you so much for your lovely feedback.We are delighted to hear that you had a comfortable stay and that our refurbishment work did not impact your experience. Your kind words about our reception and breakfast teams truly mean a lot, and we will be very happy to share your compliments with them.It is wonderful to know that you enjoyed the breakfast and service, especially during your early start!We truly appreciate your patience and support during this exciting refurbishment period, and we cannot wait to welcome you back to see the finished result.Warm regards,JoyGuest Relations Manager

  • User:Colin C

    Trip type: Couples

    A lovely hotel and staff

    rating19 Apr 2026

    Just back from an amazing weekend break at this lovely hotel.Location is perfect on the high street opposite the castle, our room was exceptional and recently refurbished.But the way we were treated by the reservations manager (Joy) and her team was outstanding making our stay so special.If you are looking for somewhere to stay in or around Windsor look no further! Joyshree Dey, Guest Services / Front Office at The Castle Hotel Windsor, responded to this review Dear Mr. Colin,Thank you so much for your lovely review.It really means a lot to hear that you enjoyed your weekend with us, especially the room and our location. I’m particularly glad you felt well looked after — I’ll make sure the whole team sees your kind words.We always aim to make stays feel special, so it’s wonderful to know we got that right for you.We hope to welcome you back to Windsor again soon.Regards,JoyGuest Relations Manager

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