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Novotel Southampton

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Novotel Southampton

locationSouthampton Airport, Southampton

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About Novotel SouthamptonAbout Novotel Southampton

Location

This hotel is located in the centre of Southampton, opposite West Quay shopping centre and close to the cruise ship terminals and Southampton docks. It is ideally located to explore the New Forest, Winchester, Salisbury, Chichester and Portsmouth.

Facility

121 non-smoking rooms, including 10 single rooms, are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service and a laundry service. In the business areas (including business centre), guests have access to fax machine and projector.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. Sun loungers are ready and waiting on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a sauna.

Meals

Various dining options are available, including a breakfast room and a bar. The non-smoking restaurant provides high chairs for children. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Southampton Amenities at Novotel Southampton

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Train Station

200 m

Nightclub

300 m

Bus Station

600 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

742

Very Good

928

Average

507

Poor

190

Terrible

160

Recent Reviews: 2527

  • User:Michelle C

    Trip type: Couples

    Ideal place to stay for cruise port

    rating30 Aug 2025

    Brilliant hotel with friendly staff. Booked as we were leaving for a cruise the next day. On arrival we were checked in by Victor who was very helpful and friendly. Our room was upgraded to an...

  • User:Davina P

    Trip type:

    Great 1 night stay!

    rating27 Aug 2025

    What a great hotel and good location. Although there was an issue with our booking. Catherine went out of her way to be accommodating and manage to secure a room and gave us complimentary voucher for...

  • User:Frank J

    Trip type: Couples

    Not want we expected, baddy needs upgrades. Terrible room layout.

    rating24 Aug 2025

    The hotel is badly in need of upgrades. the carpet was worn and looked dirty. The layout was terrible with the toilet in a closet near the front door without a sink. The lights work sometimes, and...

  • User:D4469QEpatriciad

    Trip type:

    A pleasant Stay

    rating21 Aug 2025

    I stayed at Novotel Southampton with my husband and 2 children during our 2 day visit to Peppa Pig World (20th August 2025) Check in was quick, efficient and professional. Our room was perfect for...

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