Leonardo Royal Hotel Southampton Grand Harbour





68 +PHOTOS



70+ photos
This hotel lies directly beside the sea and affords wonderful views out over Southampton's lively harbour.

West Quay Road
Check-in from 3:00 PM · Check-out by 11:00 AM

West Quay Road
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
1566 reviewsUser: byron r
Trip type: Solo travel
Refused a room I paid for.
I booked a room for my homeless, autistic brother. He was sectioned so I tried to change the name to mine but accidentally pressed cancel. I tried contact them (it took ages) and explain the situation and as I had paid in full could I use the room. They refused and told me they were going to keep the money. Avoid. Customer Experience team , Other at Leonardo Royal Hotel Southampton Grand Harbou… I booked a room for my homeless, autistic brother. He was sectioned so I tried to change the name to mine but accidentally pressed cancel. I tried contact them (it took ages) and explain the situation and as I had paid in full could I use the room. They refuse…
User: Anne W
Trip type: Solo travel
Midnight Magic!
I arrived at this hotel at almost midnight having missed my Dublin flight and consequently my ferry to the Isle of Wight. I was greeted by charming Nirdesh who despite the late hour checked me in with ease and offered me a late check-out the following day which was very welcome. He gave me a quiet room and organised a very speedy room service, which was just what I needed! I slept soundly until 11… I arrived at this hotel at almost midnight having missed my Dublin flight and consequently my ferry to the Isle of Wight. I was greeted by charming Nirdesh who despite the late hour checked me in with ease and offered me a late check-out the following day whic…
User: Tour696551
Trip type: Couples
Nice
Nice very polite clean close to every place Customer Experience team , Other at Leonardo Royal Hotel Southampton Grand Harbour, responded to this review Good morning Tour696551,Thank you for your kind review. We’re pleased to hear that you found our team polite, the property clean, and the location convenient for exploring the area. We truly appreciate your feedback and look forward to welcom… Nice very polite clean close to every place Customer Experience team , Other at Leonardo Royal Hotel Southampton Grand Harbour, responded to this review Good morning Tour696551,Thank you for your kind review. We’re pleased to hear that you found our team…
User: Ashton B
Trip type: Couples
Caring staff
I had a wonderful stay at this hotel from start to finish. The staff were warm, professional, and incredibly helpful throughout my visit, and the room was spotless and comfortable.What really stood out, though, was their exceptional customer service after I checked out. I accidentally left some clothes behind, and the team not only found them quickly but went out of their way to carefully package… I had a wonderful stay at this hotel from start to finish. The staff were warm, professional, and incredibly helpful throughout my visit, and the room was spotless and comfortable.What really stood out, though, was their exceptional customer service after I ch…
User: Ibizababe123
Trip type: Business
Royal experience at the Leonardo Royal
Another lovely stay . Efficient and quick check in . Room allocated . One with an adjoining door which I dislike so rtn to reception . Not a problem and given a lovely room at the front of the hotel with a view and small balcony . A bit dated but a sense of old world charm and luxurious with huge bed , wood panelling, White company toiletries , robes , Nespresso machine , bottled water etc .Lovely… Another lovely stay . Efficient and quick check in . Room allocated . One with an adjoining door which I dislike so rtn to reception . Not a problem and given a lovely room at the front of the hotel with a view and small balcony . A bit dated but a sense of ol…
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