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Mercure Blackburn Dunkenhalgh Hotel & Spa

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Mercure Blackburn Dunkenhalgh Hotel & Spa

locationBlackburn, Preston, United Kingdom

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About Mercure Blackburn Dunkenhalgh Hotel & SpaAbout Mercure Blackburn Dunkenhalgh Hotel & Spa

location

This hotel is situated within a well-maintained and highly attractive park near the Lancashire moors, and is an ideal starting point from which to explore the northwest of the country. The town centre of Accrington, with its range of shops, restaurants, bars, and pubs is about 3 km away, and can easily be reached in 5 min either by public transport or car. The train is recommended for longer excursions, and there is a station some 4 km from the hotel. Equally worthwhile is a trip to the Blackpool Pleasure Beach (56 km). Transfer times to Manchester airport are around 1h (45 km).

facility

The hotel welcomes guests in a 3-storey building with a lift and 180 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. Bicycles can be kept in the bicycle storage area.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Excellent swimming awaits guests at the indoor pool. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium.

meals

Dining facilities include a restaurant, a café and a bar. Bed and breakfast can be booked. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Mercure Blackburn Dunkenhalgh Hotel & Spa Amenities at Mercure Blackburn Dunkenhalgh Hotel & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

City Centre

2000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

519

Very Good

176

Average

138

Poor

76

Terrible

105

Recent Reviews: 1014

  • User:AsperJoshPhotography

    Trip type: Business

    Weekend Stay at Mercure

    rating29 Jun 2026

    Sorry for the late share. My friend and I travelled up from the South and stayed here from 12 - 15th June as we were attending a photography event nearby for the weekend.The hotel is very boujee what with the paintings and staircase. The staff were very polite especially the restaurant staff (Sara, Mia, Courtney, Amanda & Theo) during my solo dinner evenings. We had a slight mixup with the rooms but no problem to move from one area to another. There was a wedding event going on at the same time so I hope that all went smoothly as it looked well organized and had a beautiful cherry blossom archway too.Thank you very much for having us there and hopefully will visit again if our photography event returns to the area.

  • User:charlotte j

    Trip type: Couples

    Couldn’t fault it

    rating28 Jun 2026

    Brilliant stay. The spa is lovely and not too crowded. Courtney, Sara and Mia in the restaurant were amazing, a credit to the hotel. The two lads on the bar Caleb and Liam had great conversational skills and hard work ethic. Will definitely be coming back! Breakfast was also stunning Nick Parry, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review Dear Guest,Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a great experience with us. Your perfect score of 5 out of 5 is incredibly encouraging and truly means a lot to the entire team.A special thank you for mentioning Courtney, Sara and Mia —they are our superstars at the Dunk, and they always go above and beyond to impress our guests. They were thrilled to hear your lovely comments.It was wonderful to read your detailed feedback highlighting the areas where we exceeded your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon.Best regards,Priya ThakurFront Office Manager

  • User:michael c

    Trip type: Friends getaway

    Coach Party well received

    rating16 Jun 2026

    As part of a coach party we were treated excellently despite the hotel catering for several marriage and business events. The head waiter and a lovely slim waitress in particular made the party very welcome. The ground floor room was spacious with good walk in shower. Nick Parry, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review Dear Guest,Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a great experience with us. Your perfect score of 10 out of 10 is incredibly encouraging and means a lot to the entire team.Delighted to hear that the staff member's friendliness and room features have exceeded your expectations.It was wonderful to read your detailed feedback highlighting the areas where we exceeded your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon.Best regards,Priya ThakurFront Office Manager

  • User:Yvonne D

    Trip type: Solo travel

    Service of a young waitress

    rating15 Jun 2026

    I would like to leave a review for an exceptional young holiday whilst I was on holiday with Angela Holidays 10th to 15th June.Courtney Amanda MiaShe was ex exceptional in her job, nothing was too much trouble, very polite organised and new what she was doing, with a sense of humour.I wish her well for the future. Nick Parry, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review Dear Guest,Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a great experience with us. Your perfect score of 5 out of 5 is incredibly encouraging and truly means a lot to the entire team.A special thank you for mentioning Courtney Amanda Mia—they are our superstars at the Dunk, and they always go above and beyond to impress our guests. They were thrilled to hear your lovely comments.It was wonderful to read your detailed feedback highlighting the areas where we exceeded your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon.Best regards,Priya ThakurFront Office Manager

  • User:kht34

    Trip type: Family

    Certainly not 4 star

    rating13 Jun 2026

    The list of negatives is too long to capture but we saw rats running across the courtyard; were placed in a bedroom for disabled persons so and inappropriate facilities for us; restaurant coffee machine not working; no hot running water or heat in the bedroom; toilet smells near reception which they tried to mask with perfumery smells and finally way to few staff. Check out day had a number of guests in front of us raising complaints too. However those that were there worked with a smile and made the stay bearable. Big thanks to Tina who always served breakfast with a smile. Nick Parry, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.Firstly, I would like to sincerely apologise that your experience did not meet your expectations. I am disappointed to learn of the number of issues you encountered during your visit.I am particularly concerned by your comments regarding the rats seen in the courtyard, the lack of hot water and heating in your bedroom, the unpleasant odour near reception, and the restaurant coffee machine being out of service. These are certainly not the standards we strive to maintain, and I have shared your feedback with the relevant department managers for immediate review and investigation.I am also sorry that the room allocated to you did not meet your requirements. Whilst accessible rooms are designed to accommodate a wide range of guests, I appreciate that the facilities may not have been what you were expecting and apologise for any inconvenience caused.I recognise that the combination of these issues had a significant impact on your stay. Whilst it is disappointing to read your comments, I am grateful that you have taken the time to bring them to our attention so that we can address them appropriately.On a positive note, I was delighted to read your kind comments regarding our team members. Despite the challenges faced, it is wonderful to hear that they remained friendly and helpful throughout your stay. In particular, I will ensure that your compliments are passed on to Tina, who will be delighted to know that her warm service and positive attitude made a difference to your experience.Please accept my sincere apologies once again for the shortcomings you experienced. We value your feedback and will use it to improve our facilities and service standards.Kind regards,Priya ThakurFront Office ManagerMercure Blackburn Dunkenhalgh Hotel

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