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The Randolph Hotel Oxford, a Graduate by Hilton

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The Randolph Hotel Oxford, a Graduate by Hilton

locationOxford, United Kingdom

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About The Randolph Hotel Oxford, a Graduate by HiltonAbout The Randolph Hotel Oxford, a Graduate by Hilton

location

This stylish hotel is situated within the historic centre of Oxford, right opposite the Ashmolean Museum. The hotel is an ideal starting point for exploring the historic sightseeing attractions in the city such as the Museum of Oxford, Christchurch College, the Botanical Gardens and the Magdalen Bridge. Links to the public transport network lie about 500 m away and Heathrow airport is 60 km from the hotel.

facility

The hotel was built in 1864. The hotel has 151 non-smoking rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garage is available for parking. Other services include a 24-hour security service, 24-hour room service, an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (no extra charge). Bicycle storage is also available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and tennis are available. Water sports enthusiasts are offered canoeing. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium.

meals

The dining area includes a bar. The non-smoking restaurant provides high chairs for children. Bed and breakfast can be booked. A delicious and varied buffet awaits guests at breakfast. For dinner, guests can order à la carte. A set menu can be ordered at lunch. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at The Randolph Hotel Oxford, a Graduate by Hilton Amenities at The Randolph Hotel Oxford, a Graduate by Hilton

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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Around this property:

Public Transport

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

748

Very Good

144

Average

93

Poor

89

Terrible

108

Recent Reviews: 1182

  • User:Sidra M

    Trip type: Solo travel

    Serenity

    rating28 Jun 2026

    I had such a gorgeous time at the spa. It was wonderful to use the thermal facilities and then have a very indulging serenity massage with Kamila. The new relaxation room and snacks are also a good addition. My whole experience was divine.

  • User:Quest13820735752

    Trip type: Couples

    Train your staff in customer service

    rating26 Jun 2026

    We stayed for 3 nights bed and breakfast. The hotel building style and layout was lovely and being so central was perfect. However it is not a 5 star hotel and in many respects hardly a 4 star. We paid c£600 per night which was ok. However the staff need some serious customer service training in the restaurant, front desk and bar. Many not all staff were happy to ignore us, not say goodbye as we walked past the desk in the restaurant, leave the bar unattended as 3 bar staff all disappeared at the same time. Surely it’s all about the customer service experience. Also in the self serve breakfast room fish, meat and cheese were left out in the hot sun which is not safe to do and guests were handling items and putting them back. Restaurant staff should have been overseeing it. Overall a great place but train your staff or at least make them seem happier as many looked disinterested and fed up with the exception of all of the housekeeping team who were very friendly, happy and hardworking

  • User:Yngve M

    Trip type: Solo travel

    Terrible food

    rating23 Jun 2026

    Friendly service, good beer, terrible burger - uncooked patty.

  • User:Sutera J

    Trip type: Family

    Great service Harry

    rating21 Jun 2026

    I stopped by for the day with my family, the valet service was amazing in the middle of the city travelling in with my elderly parents was made a lot easier with Harry’s help he was extremely accommodating and very helpful, providing 5* service which the whole family really appreciated. Thankyou Harry :)

  • User:Samuel T

    Trip type: Solo travel

    Very professional and attentive staff.

    rating18 Jun 2026

    A beautiful abs historic hotel with kind staff. This was my second stay and I’d be glad to return.

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