OYO The Douglas Hotel
29 +PHOTOS
31+ photos
This hotel is located in the heart of Hartlepool.
2 Grange Road
Check-in from 3:00 PM · Check-out by 10:30 AM
2 Grange Road
Check-in from 3:00 PM · Check-out by 10:30 AM
Good
307 reviewsUser: GoPlaces08205665237
Trip type: Couples
Read my review for your “gist”
I wish that I didn’t have to write bad reviews, 99.9% of mine are all positive but after staying here and being treated absolutely disgracefully by the staff I have no option. The staff ? rude and seemed as if what we asked for was all a chore, the room (a double) was very musty smelling and felt covered up by air fresheners, either by the previous occupants or forbid the boss/staff. Food was, wel… I wish that I didn’t have to write bad reviews, 99.9% of mine are all positive but after staying here and being treated absolutely disgracefully by the staff I have no option. The staff ? rude and seemed as if what we asked for was all a chore, the room (a dou…
User: YASMIN H
Trip type: Friends getaway
Terrible
Really disgusting, needs fully remodelling. Bed was uncomfortable. Food was awful too wouldn’t return to this establishmentReally disgusting, needs fully remodelling. Bed was uncomfortable. Food was awful too wouldn’t return to this establishment
User: Dream09280990067
Trip type: Friends getaway
Kind raff
Efficient for what u pay staff incredibly friendly and go above and beyond i left my luggage and they held it 2 weeks kindly without knowing I'd been in hospitalEfficient for what u pay staff incredibly friendly and go above and beyond i left my luggage and they held it 2 weeks kindly without knowing I'd been in hospital
User: Gurnsmirk
Trip type: Solo travel
Local Council Contacted To Close It Down
Absolute cesspit of a Hotel and needs to be closed down ASAP.It was so bad that i have contacted 'Hartlepool Council' and requested they visit this HellHole and close it down.Absolute cesspit of a Hotel and needs to be closed down ASAP.It was so bad that i have contacted 'Hartlepool Council' and requested they visit this HellHole and close it down.
User: Alec M
Trip type: Business
Condemn this place!
Terrible place, like staying in a war zone.Rooms, dirty, smelly, dirty bed single bed, carpet was filthy. The shower was cold all the time, it trickled out, it was mouldy, filthy, and it stunk.the room was freezing as the window was stuck in the open position.The door was like cardboard and someone tried to break in during the night. There was people smoking in the corridors, it was like drug den.… Terrible place, like staying in a war zone.Rooms, dirty, smelly, dirty bed single bed, carpet was filthy. The shower was cold all the time, it trickled out, it was mouldy, filthy, and it stunk.the room was freezing as the window was stuck in the open position.…
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