YOTEL London City

Recent Reviews: 545

• User:Lisa A

  Trip type: Friends getaway

  Ideal for walk ability and transportation

  06 Jun 2026

  I stayed in a Premium Room, which was surprisingly spacious and more comfortable than I had expected. Overall, the room was very pleasant; however, the placement of the towels and towel hook inside the toilet area felt unusual and was somewhat inconvenient.One of the hotel’s strongest attributes is its excellent location, with easy access to transportation. The staff were also consistently friendly and helpful throughout our stay.Unfortunately, we experienced a significant issue with the air conditioning. Neither my room nor my friend’s room had functioning air conditioning for the first five nights of our stay. This was extremely frustrating and took far longer than expected to resolve.That said, I appreciate that management ultimately acknowledged the problem, offered a sincere apology, and provided a partial refund to compensate for the inconvenience. Their efforts to address the situation were appreciated, even though the resolution took longer than it should have. Olivier Gerard, Guest Services / Front Office at YOTEL London City, responded to this review Thank you for taking the time to leave such a detailed and balanced review. We truly appreciate the fairness of your comments and are pleased to hear that you enjoyed the spaciousness of your Premium Room, our convenient location, and the friendly service provided by our team.We would also like to apologise once again for the air conditioning issues you and your friend experienced during your stay. We fully recognise how frustrating this situation was, particularly given the length of time it took to resolve, and we are grateful for your patience and understanding throughout. While we were pleased to be able to acknowledge the issue and offer a partial refund, we sincerely regret that your experience fell short of the standards we aim to provide.Thank you again for recognising our efforts to make things right despite the inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with the seamless experience you rightfully expected.

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• User:Cecilia C

  Trip type: Solo travel

  Great location and staff makes this one worth it!

  28 May 2026

  I loved the location and the hotel was very clean, as was my room. But, the layout of the room left a little something to be desired. I understand rooms in Europe are smaller but this one it was more the features that caused consternation. The bed could only be raised and lowered on one side. The bed was not super comfortable. And the entire room layout was a bit awkward. I really loved the area and the staff were all super nice, so I would stay here again...I just might try a different layout room. Olivier Gerard, Guest Services / Front Office at YOTEL London City, responded to this review Hello,Thank you for your lovely review. We're delighted to hear you enjoyed our location, found the hotel clean, and that our team helped make your stay a positive one.We also appreciate your comments regarding the room layout and comfort. Our rooms are designed to make smart use of space, which creates a different experience from a more traditional hotel room. We understand that this style isn't for everyone, and we're pleased to hear you would consider trying one of our other room categories on a future visit.We hope to welcome you back again soon.Warm regards,Reception Team

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• User:BNRT

  Trip type: Couples

  A nice modern hotel in a good location

  25 May 2026

  Stopped for 3 nights over the last May bank holiday weekend. Hotel was easy to find near Farringdon station and check in was ok. The rooms are modern with a glass cubicle for the shower and toilet with the sink in the bedroom.Electric bed for watching Tv was a nice touch. No facilities in room for tea / coffee and not self explanatory as to where they were.Disappointed at the Revolve bar for not being staffed when we returned from exploring so could not get a drink at the bar ? We just got changed and went to a bar down the road instead. A modern hotel in a good location for exploring London. Olivier Gerard, Guest Services / Front Office at YOTEL London City, responded to this review Dear Danny,Thank you for taking the time to share your feedback following your recent stay with us at Yotel London City.We are delighted to hear you enjoyed our convenient location near Farringdon Station and found the hotel modern and well suited for exploring London. It is also great to know you enjoyed some of the room features, including the adjustable bed.We are sorry for any confusion regarding the tea and coffee facilities and the bar service during your stay. Our Revolve bar closes at 11pm each evening, though we are glad you were able to find somewhere local to continue your evening. Please also know that our reception team is available 24/7 to assist with any queries during your stay, including information about hotel facilities or bar service. There is also a button on the in-room phone which connects directly to reception should guests require any assistance at any time.Thank you once again for your valuable feedback, and we hope to welcome you back again in the future.Warm regards,Morva, Reception Team

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• User:RoseThistleLady

  Trip type: Solo travel

  Yotel is a great hotel

  19 May 2026

  I had a one night weekend stay in this modern, city centre hotel. Check in was swift and efficient. My room was well-appointed and spotlessly clean. The shower was great and I loved the toiletries. Sleep quality was great - this is a large hotel near a busy road, but I had peace and quiet all night. I loved the space-saving nature of the room, with a fold down table and small nooks to place items in. The location is amazing, within a couple of minutes walk from a train and tube station, and on several cross-city bus routes. There are also plenty of options nearby for eating and drinking. It even does a great coffee in Reception (there are no refreshments in the room). Highly recommended as a base for exploring the city, and great for business travellers. Olivier Gerard, Guest Services / Front Office at YOTEL London City, responded to this review Dear RoseThistleLady,Thank you so much for your wonderful review and perfect score.We’re delighted to hear you enjoyed a smooth check-in, found your room clean and well-appointed, and had a comfortable night’s sleep. It’s great to know you appreciated the thoughtful room design, as well as our convenient central location and nearby transport links. We’re also pleased you enjoyed the coffee available in Reception.We truly appreciate your kind recommendation and hope to welcome you back to Yotel London City again soon.Warm regards,Morva,Reception Team

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• User:Malcolm1248

  Trip type: Solo travel

  Great hotel choice in central London

  14 May 2026

  Stylish modern hotel in central London with great transport links and plenty of bars and restaurants around . The hotel is so clean and fresh , all staff I encountered were very friendly and accommodating. The rooms are small but as a solo traveller I found it perfect and just right for me . I enjoyed my stay and would stay again . Olivier Gerard, Guest Services / Front Office at YOTEL London City, responded to this review Dear Malcolm,Thank you for taking the time to share such a lovely review following your stay with us at Yotel London City.We are delighted to hear that you enjoyed our central location, nearby transport links, and the variety of bars and restaurants in the area. It is also wonderful to know that you found the hotel clean and fresh, and that our team made you feel welcome and well looked after.We’re especially pleased to hear that your room worked perfectly for your needs as a solo traveller, and that you would choose to stay with us again.Thank you once again for your kind words. We look forward to welcoming you back to Yotel London City in the future.Warm regards,Morva,Reception Team

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