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Town Hall Hotel

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Town Hall Hotel

locationLiverpool Street, London

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About Town Hall HotelAbout Town Hall Hotel

Location

The hotel is located on Patriot Square in London. This property is centrally positioned in the heart of London's lively East End. The Whitechapel Gallery exhibiting modern art is close by. The nearest train station is about 100 m from the hotel.

Facility

The holiday apartments were built in 1909. 86 apartments and 12 double rooms are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a transfer service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A projector is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher are standard features. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. There are many ways to relax or stay active at the apartment hotel, including tennis, a gym, callisthenics, aerobics, a spa, a beauty salon and massage treatments.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Town Hall Hotel Amenities at Town Hall Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Tennis

LocationLocation

Map preview

Around this property:

Bus Station

50 m

Train Station

100 m

Public Transport

200 m

Shopping opportunities

300 m

Nightclub

300 m

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1139

Very Good

329

Average

123

Poor

59

Terrible

67

Recent Reviews: 1717

  • User:186mikeb186

    Trip type: Couples

    Plenty of character & spacious rooms

    rating10 Aug 2025

    Well equipped rooms, kitchen option proved useful & easy access to nearby supermarkets, coffee houses & underground station. Bed a bit too soft for our liking but quiet area.

  • User:James M

    Trip type:

    Nice enough hotel but not safe

    rating01 Aug 2025

    Stayed for 2 nights in July. For me the room felt a bit sparse and not very comfortable, and the location is a bit sketchy at night. The building itself is very nice and the common areas are...

  • User:monza275

    Trip type:

    Incredible Staff!!

    rating20 Jul 2025

    What a wonderful experience. We had a challenging group in town from the US for my daughter's wedding. Many extra services needed to be filled. The staff was fantastic. Thank you. Add that into a...

  • User:Anthony P

    Trip type:

    rating20 Jul 2025

    The actual hotel and its facilities and dining were excellent but my word are they let down by their staff. Had a complete lack of discussion at check-in including the rooms we were staying in...

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