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The Pilgrm

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The Pilgrm

locationPaddington, London

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About The PilgrmAbout The Pilgrm

Location

This hotel welcomes guests in London.

Facility

The hotel has a lift and features 60 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, room service and a laundry service. A fax machine is on hand for guests' business and communication needs.

Rooms

Rooms are equipped with central heating and a fan. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a plug adapter and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at The Pilgrm Amenities at The Pilgrm

  • Facilities

    • -

      Bar(s)

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      Café

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      Car Park

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

109

Very Good

111

Average

65

Poor

46

Terrible

42

Recent Reviews: 373

  • User:Laura M

    Trip type:

    Terrific staff, comfortable stay.

    rating28 Oct 2025

    Terrific staff, comfortable room. I booked the smallest room and was treated as a VIP. The room was cosy (tiny) comfortable, had everything I needed... although I had to hunt for the power socket...

  • User:jessicahZ4754TO

    Trip type:

    Awful bug bites, poor service, uncomfortable room

    rating05 Oct 2025

    Location is great that's where it ends. You go to check in and are told to do it online. The lift is too small for cases. The rooms are SO SMALL. I can't stress this enough it is very uncomfortable...

  • User:Abner M

    Trip type:

    Extremely horrific hotel

    rating01 Oct 2025

    Extremely bad experience. Facilities not maintained well so the stuck sinks, faulty showers. Not only so, they even installed high frequency anti-loitering alarms to keep you (as customers) out of...

  • User:GrandTour52984063863

    Trip type:

    An UNSAFE Experience

    rating15 Sept 2025

    The Pilgrim is a tale of two halves. The lobby and dining spaces are beautiful. The room I had was miniscule with little-to-no space to unpack my belonging and settle in for a comfortable...

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