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The Lensbury

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The Lensbury

locationRichmond, London

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About The LensburyAbout The Lensbury

Location

The hotel has a lift and features 171 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Facility

Rooms are equipped with central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A washing machine is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Rooms

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. A sun terrace is a great place to while away the hours. For guests who wish to keep active, tennis, golf and fishing are available. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, billiards, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Sport

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel also offers picnics.

Amenities at The Lensbury Amenities at The Lensbury

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

    • -

      Squash

    • -

      Steam bath

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

479

Very Good

343

Average

194

Poor

96

Terrible

114

Recent Reviews: 1226

  • User:LoveTravel820768

    Trip type:

    Great and most enjoyable short break

    rating20 Jun 2026

    We stayed at The Lensbury where we were warmly welcomed by Tomoko on Reception. The room was very clean and with excellent amenities. They are currently doing extensive refurbishment but this did...

  • User:Paul A

    Trip type:

    Construction Site, Avoid

    rating11 Jun 2026

    Drilling started at 8am right next to my room, making sleep or work impossible. This is a construction site as well as hotel, something that was not made clear before or after the booking and should...

  • User:Lamiamohan

    Trip type:

    Weekend Stay

    rating08 Jun 2026

    Overall a great stay - perhaps not quite as expected, with the hotel under renovations at the moment the website doesn't quite match what is on offer at present. The Dunbar is currently the only...

  • User:Ciaramlewis

    Trip type:

    Lovely stay at this hotel.

    rating07 Jun 2026

    We had a lovely stay this weekend. Firstly when we arrived the rooms weren’t really up to our standard. We asked the receptionist and she was fantastic and moved us into a newly refurbished room...

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