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Sheraton Heathrow

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Sheraton Heathrow

locationHeathrow Airport, London

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About Sheraton HeathrowAbout Sheraton Heathrow

Location

This comfortable airport hotel is located approximately 5 minutes from London Heathrow Airport as well as the Stockley Park and Bedfont Lake business parks. Windsor, with the Royal Castle, is around 13 km away. The centre of London, with numerous shopping and entertainment opportunities, lies about 26 km away and public transport departs from stops situated 500 m from the hotel.

Facility

426 rooms, including 3 single rooms, are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Refreshing drinks at the poolside snack bar, followed by a dip in the pool, offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sheraton Heathrow Amenities at Sheraton Heathrow

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

    • -

      Golf

    • -

      Gym

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Public Transport

500 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

366

Very Good

183

Average

90

Poor

47

Terrible

45

Recent Reviews: 731

  • User:pete j

    Trip type:

    Giving out keys for occupied rooms

    rating25 Jun 2026

    I recently spent 1 night in The Shereton Heathrow on a coach trip. Only several rooms were ready they claimed and gave out several keys to rooms most turned out to be occupied. Then the group went...

  • User:Debbie J

    Trip type:

    Wouldn't go anywhere else when flying out of Heathrow!!!

    rating25 Jun 2026

    Parked our car for 11 days and stayed the night before our flight. Fantastic service at check in, really helpful staff! - wonderful meal in the grill (the steaks were amazing), and the rooms were so...

  • User:Tina M

    Trip type:

    Don't ever go there

    rating24 Jun 2026

    Well what an absolute mess. Went on a coach trip used many times by the coach company. Never been a problem before but how can they get it so wrong. You should never be given the keys six hours...

  • User:Roam35348867734

    Trip type:

    Sheraton hotel - Business top tire staff from a top tire venue

    rating17 Jun 2026

    The staff and the business centre facilities are first class. Everyone is very attentive and supportive, I would like to single out a member of staff called Daljinder who was a constant support for...

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