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Sapphire Hotel

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Sapphire Hotel

london, united kingdom

About Sapphire Hotel

location

This hotel is located in London. The nearest airport is London - Heathrow (LHR).

facility

14 rooms await guests at this hotel, which includes a reception desk. Services and facilities include a baggage storage service, a TV room, a fax machine and a smoke alarm. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Parking spaces are available to guests travelling by car. Services include a hotel shuttle bus.

rooms

Central heating ensures that rooms maintain just the right temperature. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include satellite television, a DVD player and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. The hotel has family rooms and non-smoking rooms.

sport

The dining area includes a restaurant and a bar. A continental breakfast is prepared every morning.

Amenities at Sapphire Hotel

Facilities

Bar(s)Car ParkCurrency ExchangeHotel SafeLiftsRestaurant(s)Room ServiceTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Continental Breakfast

Location

Map preview
Sheperd's Bush, London, United Kingdom

35 Shepherds Bush Road

Check-in from 3:00 PM · check-out by 11:00 AM

User Rating & Reviews

2.8

Poor

421 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent65
  • Very Good84
  • Average83
  • Poor73
  • Terrible116

Recent Reviews: 421

  • User: Traveler50812301416

    Trip type: Business

    Dirty hotel and unfair cancellation fee

    25 Jun 2026

    My experience at Sapphire Hotel London was very disappointing. The hotel did not match the photos shown online at all. The rooms were extremely small, uncomfortable, and had a very... more »

  • User: Abul S

    Trip type: Solo travel

    Fantastic

    25 Jun 2026

    Great Hotel Friendly staff Easy access to public transport and shopping. Also enjoyed local attractions Eventim Apollo, Lyric Hammersmith Theatre, and the scenic Hammersmith Bridge Strongly recommend it! more »

  • User: Suzanne D

    Trip type: Business

    Black Mould and leaks

    25 Jun 2026

    Black mould in the bedroom and bathroom. Doesn't look like the pictures at all, very basic. Shower upstairs leaked through to our room and cut the power! more »

  • User: Coastal39893652165

    Trip type: Business

    Terrible experience

    25 Jun 2026

    Terrible experience, dirty floor, tiny rooms, I evene found a pair of men’s underwear down the side of the bed. Black mold in the bathroom, toilet seat barely fitted. Marks... more »

  • User: karmic_karma

    Trip type: Business

    A hookup hotel!!

    25 Jun 2026

    Fri 9th Jan 2026, after 5am as I type. Top floor booked for peace but no luck. Two men been having SEX loudly since 3am and then pillow talk. 1... more »

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