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Novotel London Waterloo

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Novotel London Waterloo

locationWaterloo, London

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About Novotel London WaterlooAbout Novotel London Waterloo

Location

This hotel is located close to Waterloo Eurostar, on Lambeth Road. It is 1 minute’s walk from the South Bank of the River Thames and lies opposite Big Ben and the Palace of Westminster. Some of London's most famous landmarks are nearby, including Big Ben, the London Eye, London Aquarium, Westminster Abbey and Buckingham Palace. The vibrant south bank of the Thames and the Lambeth North tube station can be reached within a 5-minute walk. Shopping facilities and restaurants are within 1 km of the hotel and bars and pubs within 500 m.

Facility

12 junior suites, 2 suites and 173 double rooms are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 6 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Leisure options at the hotel include cycling/mountain biking, aerobics, a spa and a hammam. For a fee, guests can also enjoy a gym, a sauna and a steam bath.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Dinner is also served as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Novotel London Waterloo Amenities at Novotel London Waterloo

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Playground

    • -

      Pub(s)

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Cycling/Mountain Biking

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      Gym

    • -

      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Bus Station

10 m

Underground/Over ground Station

500 m

Shopping opportunities

500 m

City Centre

1 km

Train Station

1 km

Tourist Centre

1 km

Nightclub

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1381

Very Good

1808

Average

586

Poor

176

Terrible

80

Recent Reviews: 4031

  • User:surfoz

    Trip type:

    Great first visit to London

    rating08 Nov 2025

    We stayed 5 nights and selected the hotel based on the location mainly. We like to walk and found it to be well suited to our needs. We dined at the bar several nights, the meals were good and we...

  • User:Charles C

    Trip type:

    Business meeting

    rating17 Sept 2025

    Held a meeting at the Novotel London Waterloo. Very good venue and location. Antonella and her team could not have been more helpful.

  • User:Isobel86

    Trip type: Couples

    The Gourmet Bar

    rating04 Sept 2025

    Gourmet Bar, what a fantastic place to have a few drinks and something to eat, Erida looked after us so well, so helpful makes the best cocktails very friendly young lady, what a treasure to have on...

  • User:51kimw

    Trip type: Couples

    Secure, central and mostly great

    rating30 Aug 2025

    Me and my husband stayed in this hotel during our 3 night trip to London. We booked it so we were central to what we wanted to see in London and is within walking distance to landmarks such as big...

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