Novotel London Waterloo
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This hotel is located close to Waterloo Eurostar, on Lambeth Road. It is 1 minute’s walk from the South Bank of the River Thames and lies opposite Big Ben and the Palace of Westminster. Some of London's most famous landmarks are nearby, including Big Ben, the London Eye, London Aquarium, Westminster Abbey and Buckingham Palace. The vibrant south bank of the Thames and the Lambeth North tube station can be reached within a 5-minute walk. Shopping facilities and restaurants are within 1 km of the hotel and bars and pubs within 500 m.
12 junior suites, 2 suites and 173 double rooms are located on 5 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 6 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Leisure options at the hotel include cycling/mountain biking, aerobics, a spa and a hammam. For a fee, guests can also enjoy a gym, a sauna and a steam bath.
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Dinner is also served as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
113 Lambeth Road
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
4049 reviewsUser: 906alvaror
Trip type: Couples
Great stay in great location
Loved our stay here! We arrived very early after a long flight from Australia! Chantelle was very helpful and made the whole check in experience a lot more pleasant than most hotels would make. Room was spacious for London standards. Hotel was very clean. Foun…
User: NATASHA S
Trip type: Family
Novotel racist staff
I visited London in May 2025 and stayed at a hotel where most of my experience was pleasant. The hotel itself was nice, and most of the restaurant staff were friendly and helpful. However, I had one very unpleasant experience with a particular staff member in…
User: T6713IZmarting
Trip type: Business
Good standards throughout
I found this hotel to be of a high standard, even after reading some reviews. My room was clean and well presented. Reception was efficient, and I dined in the bar, which I found pleasant, and the food was a good standard. Breakfast is buffet style with a larg…
User: Mane P
Trip type: Family
Approved
We had a very pleasant stay at this hotel. The staff — especially Diana — were incredibly friendly and welcoming, which really made our experience special. The rooms were nice and clean, and overall comfortable, although the extra bed was unfortunately quite u…
User: Maria P
Trip type: Family
Tired Hotel in Need of Refurbishment
For a four-star hotel, Novotel Waterloo was quite disappointing. The room was reasonably clean and adequately sized to accommodate four people, but it is clearly in need of refurbishment. The wallpaper is starting to peel, particularly in the corridors, and th…
